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Phone & SMS

Synthflow AI

Synthflow AI voice agents, answering and calling from your own number.

Synthflow AI runs voice agents that handle inbound and outbound calls. Connect your Synthflow account to AgentCalls and your agent can look up the assistants and phone numbers you already run, check team details, and point callers to the right assistant or team during a call. Use it to keep your Synthflow setup in step with the agent that answers your business number, without switching tools.

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What your agent can do with Synthflow AI

  • Look up the assistants and phone numbers in your workspace during a call
  • Check assistant configuration and details before routing or transferring a caller
  • Confirm team setup so calls reach the right group
  • Create or remove assistants from a call once you confirm the request

Synthflow AI exposes 79 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks which assistant handles their account

  1. Caller

    Hi, I was told to call this number about our Dubai branch. Who can help with that?

  2. Agent

    Sure. Let me check which assistant covers the Dubai branch. One moment please.

  3. Agent

    That's our branch assistant, set up for appointments and deliveries. I'll transfer you now.

Owner checks phone numbers before a campaign

  1. Caller

    Can you tell me which numbers are live in the main workspace right now?

  2. Agent

    Yes. There are three numbers assigned to the main workspace, two for inbound and one for outbound calls.

  3. Caller

    Good. Send me the list by text.

  4. Agent

    Done. I'll send the list to your mobile now.

Team routing change for a new hire

  1. Caller

    We just added Sarah to the support team. Can you check that the team still routes correctly?

  2. Agent

    I can see the support team and its current routing. Do you want me to add Sarah's assistant to it?

  3. Caller

    Yes, please go ahead.

  4. Agent

    Confirmed. The support team is updated and new calls will reach Sarah's assistant.

How to connect Synthflow AI

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Synthflow AI

    From Integrations in the dashboard, choose Synthflow AI and enter the connection details from your Synthflow AI account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Synthflow AI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Phone & SMS integrations

Questions, answered.

Does the Synthflow AI integration work during the call or after it?

Both. Your agent can look up assistants, phone numbers and teams while a call is live, and it can also run actions after the call ends, such as sending a summary.

What do I need to connect Synthflow AI?

You need a Synthflow AI account. Sign in to your AgentCalls dashboard, open the tools section, and connect Synthflow AI using your credentials from the Synthflow settings page.

Which AgentCalls plan includes this integration?

Integrations, including Synthflow AI, are included from the Growth plan.

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Put your agent to work with Synthflow AI.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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