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Connect Brevo so your agent can find contacts and book follow-ups during calls.

Connect your Brevo account and your AgentCalls agent can check whether a caller is already a contact, look up their details, and create or update the records your team needs. After the call it can add a company, send the right email template, or set up an SMS campaign for a new list of leads. You connect Brevo with your own credentials from its settings, so your contact data stays in your account.

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What your agent can do with Brevo

  • Look up a caller by email or mobile number during the call
  • Create or update contacts and companies as details come in
  • Send or update email templates your team already uses
  • Create and schedule SMS campaigns for selected lists or segments
  • Remove outdated contacts, companies or inactive templates on request

Brevo exposes 45 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question from a returning customer

  1. Caller

    Hi, I'm calling about my last order. I think I'm on your mailing list under this number.

  2. Agent

    Thanks for calling. Let me check. Can you give me the email address you used?

  3. Caller

    It's rachel.moore@example.com.

  4. Agent

    I found you, Rachel. You're on our Spring Customers list. What would you like to change?

New lead captured and welcome email sent

  1. Caller

    I'd like to get a quote for office cleaning. My company is Halden Dental.

  2. Agent

    Happy to help. What's the best email and mobile number for you?

  3. Caller

    Dr. Amir Haddad, amir@haldendental.co.uk, 07700 900412.

  4. Agent

    Thank you, Dr. Haddad. I've added you and Halden Dental to your contacts. Our welcome email with the quote form is on its way to your inbox now.

Outbound reminder about a campaign

  1. Agent

    Hello, this is Sam from Coastline Fitness. Am I speaking with Leila?

  2. Caller

    Yes, that's me.

  3. Agent

    Great. We're running a summer membership offer for the next 48 hours. I've also set up a text with the details, which you'll get shortly. Would you like me to hold a spot for a trial class on Saturday at 9 am?

  4. Caller

    Yes, please.

How to connect Brevo

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Brevo

    From Integrations in the dashboard, choose Brevo and enter the connection details from your Brevo account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Brevo actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Phone & SMS integrations

Questions, answered.

Does the agent use Brevo during the call or after it?

Both. During a call your agent can look up contacts, create records and send templates in real time. It can also finish follow-up steps after the call ends.

What do I need to connect Brevo?

A Brevo account and the credentials from its settings. Sign in to your AgentCalls dashboard, open Integrations, choose Brevo and enter your details. Your data stays in your Brevo account.

Which AgentCalls plan includes this integration?

Integrations are included from the Growth plan. Brevo connects alongside your other tools on that plan.

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Put your agent to work with Brevo.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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