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Let your phone agent look up events, sell tickets and answer attendee questions with Eventbrite.

Eventbrite runs the events your customers attend. With AgentCalls connected to Eventbrite, your agent can answer callers about upcoming dates, ticket types and availability, and help them book a place while they are on the phone. It can also look up event categories, formats and details so the information it gives is accurate. Connect Eventbrite in one click from the AgentCalls dashboard, and your agent works with your events on every call.

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What your agent can do with Eventbrite

  • Tell callers about upcoming events, dates, venues and ticket availability
  • Look up event details, formats and categories during the call
  • Answer attendee questions about schedules, locations and entry requirements
  • Help callers choose the right event and ticket type for their group

Eventbrite exposes 95 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about tickets

  1. Caller

    Hi, do you still have tickets for the Saturday tasting event?

  2. Agent

    Yes, we do. The Saturday evening tasting is at 7 pm and there are still general admission tickets left. Would you like two?

  3. Caller

    Two please. What's the price?

  4. Agent

    General admission is $45 each. I can send the booking link to this number now, and the tickets will be under your name.

Format and category lookup

  1. Caller

    I want to run a workshop for my team. Do you host those kinds of events?

  2. Agent

    We do. Workshops are one of our event formats, and they usually run in the Business and Professional category. How many people are you planning for?

  3. Caller

    About twelve, next month.

  4. Agent

    Thanks. I'll note twelve attendees and pass your details to our events team so they can confirm dates with you by Thursday.

Follow-up call about a booking

  1. Agent

    Hello, this is calling from the events desk about your booking for the Sunday jazz night on the 14th.

  2. Caller

    Oh hi. Is the start time still eight?

  3. Agent

    Yes, doors open at 7:30 pm and the show starts at 8. The venue is on Harbor Street, with parking behind the building.

  4. Caller

    Great, thanks for checking.

How to connect Eventbrite

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Eventbrite

    From Integrations in the dashboard, choose Eventbrite and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Eventbrite actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Use cases that use Eventbrite

Use casesEvent RSVPsFor launches, open days, weddings and conferences: the agent calls or answers guests, confirms attendance and dietary needs, and keeps the list current.

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Questions, answered.

Does the agent work with Eventbrite during the call or after it?

Both. During a call your agent can look up events, categories, formats and ticket details, and share them with the caller straight away. It can also pass notes or requests to your team after the call ends.

What do I need to connect Eventbrite?

You need an Eventbrite account. Sign in to Eventbrite from the AgentCalls dashboard with one click, and the connection is set up for your agent. You can disconnect it at any time from the same place.

Which AgentCalls plan includes Eventbrite?

Tool integrations, including Eventbrite, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Eventbrite.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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