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Let your AI phone agent answer questions with Yelp business info, ratings and reviews.

Yelp is where many customers check a business before they call. With the Yelp integration, your agent can look up your business listing during a call and answer common questions about hours, location, ratings and what recent reviewers have said. It can also search nearby businesses when a caller asks for a recommendation outside your services. Your agent reads from public Yelp data only, so no sign-in is needed to connect it.

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What your agent can do with Yelp

  • Look up your Yelp listing to confirm hours, address and phone number during a call
  • Read current star rating and review count when a caller asks how you are rated
  • Summarize what recent reviewers have said about your service
  • Search nearby businesses and suggest alternatives when you cannot help a caller
  • Give callers directions and the correct location details from your listing

Yelp exposes 12 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about hours and rating

  1. Caller

    Hi, I'm thinking of coming in tomorrow. Are you open on Saturday, and how are you rated on Yelp?

  2. Agent

    Good morning. We're open Saturday from 9 AM to 4 PM. We have a 4.6 star rating on Yelp from 212 reviews.

  3. Caller

    Great. Do you need an appointment or can I walk in?

  4. Agent

    Walk-ins are welcome on Saturday. If you'd like a guaranteed time, I can book one for you now.

Caller wants a service you do not offer

  1. Caller

    Do you do emergency plumbing on weekends?

  2. Agent

    We don't handle plumbing, but I can find a well-reviewed plumber near you that does.

  3. Caller

    Yes, please. I'm in the Oak Park area.

  4. Agent

    Here are two highly rated options in Oak Park open on weekends. Would you like me to text you their numbers?

Caller checks what reviewers say

  1. Caller

    I saw a review mentioning long waits. Is that still happening?

  2. Agent

    Recent reviews mention a few busy Friday evenings, but most recent feedback praises fast service during weekday mornings.

  3. Caller

    That helps. I'll come in on a Tuesday.

  4. Agent

    Tuesday mornings are a great choice. Shall I note your arrival time for 10 AM?

How to connect Yelp

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Enable Yelp

    From Integrations in the dashboard, enable Yelp. No sign-in is needed.

  3. 3

    Choose the actions

    In the agent editor, enable the Yelp actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Yelp during the call or after it?

During the call. When a caller asks about your hours, rating, reviews or nearby businesses, your agent looks up the information in real time and answers right away.

What do I need to connect Yelp?

Nothing beyond your AgentCalls account. Yelp business data is public, so you do not need to sign in to Yelp. Just add the Yelp integration from your AgentCalls dashboard.

Which plan includes the Yelp integration?

Integrations, including Yelp, are included from the Growth plan onward.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Yelp.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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