Perplexity AI

Perplexity AI on your phone line: your agent answers research questions with sourced, up-to-date answers.

Connect Perplexity AI and your agent can look up answers during a call. Callers ask a question, the agent runs a search through Perplexity and replies in plain speech, with the key sources it used. Useful for product details, local information, industry facts and quick research, without a human stepping away from the call. Connect Perplexity AI with your own credentials from its settings, then set what the agent is allowed to look up.

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What your agent can do with Perplexity AI

Answer caller questions with live web search results from Perplexity AI
Summarise findings in short spoken answers with the main sources named
Look up product, pricing or policy background before giving a reply
Log each question and answer to your AgentCalls call history for review

Perplexity AI exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound research question from a prospect

Caller
Hi, I'm comparing accounting software for my bakery. Do you know if the current version of your tool supports multi-currency invoicing?
Agent
Let me check that for you. Give me a moment while I search the latest information.
Agent
Based on the current documentation, yes, it supports invoicing in several currencies, with exchange rates updated daily. I can email you the link to the official page if that helps.
Caller
Yes please, send it to amy@brightoven.co.uk.

Local lookup for a dental clinic

Caller
Do you have any recommendations for parking near your clinic on Walnut Street?
Agent
Sure. I searched for current parking options on that street. There is a public garage about two minutes' walk away on Pine Avenue, and it charges by the hour.
Agent
Street parking is also available after 6 pm and on weekends. Would you like me to book your appointment for Thursday at 10 am?

Outbound follow-up with a supplier answer

Agent
Hello, this is Jordan from Al Noor Furniture calling about the delivery question you raised on Monday.
Caller
Oh yes, do you know when the new oak range will be back in stock?
Agent
I looked up the latest supplier updates. The next shipment is expected in the second week of next month, and the supplier has published that date on its site.
Caller
Perfect, that works. Please hold a sofa for me in that batch.
Agent
Done. I have noted the reservation and sent you a confirmation text.

How to connect Perplexity AI

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect Perplexity AI
From Integrations in the dashboard, choose Perplexity AI and enter the connection details from your Perplexity AI account settings.
3
Choose the actions
In the agent editor, enable the Perplexity AI actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent search during the call or after it?

During the call. When a caller asks a question that needs current information, your agent runs a search through Perplexity AI and answers while the caller is still on the line.

What do I need to connect Perplexity AI?

An account with Perplexity AI and your own credentials from its settings. Sign in to the AgentCalls dashboard, open Integrations, and enter the credentials to connect Perplexity AI to your agent.

Which plan includes this integration?

Integrations are included from the Growth plan. Lower plans can view this page but cannot connect tools until they upgrade.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Perplexity AI.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.