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Customer support

Tripadvisor

Let your phone agent answer questions about your business using Tripadvisor reviews and listings.

Callers often ask how good you are, what guests think, or where you are listed. With Tripadvisor connected to AgentCalls, your agent can look up your location details, recent reviews and photos during the call and answer with accurate, current information. It speaks naturally, pulls the facts it needs from Tripadvisor, and passes anything it cannot answer to your team. Connect your Tripadvisor account from your AgentCalls dashboard to get started.

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What your agent can do with Tripadvisor

  • Look up your business location details such as address, hours and contact information
  • Share recent guest review highlights when a caller asks what people think
  • Answer questions about photos and listing information on Tripadvisor
  • Search Tripadvisor listings to help callers compare nearby options
  • Pass unresolved questions to your team with the caller's details

Tripadvisor exposes 7 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about recent reviews

  1. Caller

    Hi, I'm thinking about booking a table for Friday. What are people saying about you on Tripadvisor?

  2. Agent

    Thanks for calling Harbor Bistro. Our recent Tripadvisor reviews are mostly positive, with guests often mentioning the seafood and the patio. Would you like me to check Friday availability for you?

  3. Caller

    Yes, for two people around 7:30.

  4. Agent

    We have a table for two at 7:30 on Friday. Can I take a name for the booking?

Caller checks location and hours

  1. Caller

    Are you open on Sunday, and where exactly are you located?

  2. Agent

    We are open Sunday from 11 in the morning until 6 in the evening. We are at 42 Mill Street, next to the central library.

  3. Caller

    Perfect, thank you. Is there parking nearby?

  4. Agent

    There is a public car park two minutes away on Mill Street. Is there anything else I can help you with?

Follow-up after a tour inquiry

  1. Agent

    Hello, this is Sam calling from Desert Path Tours. You recently asked about our sunset desert trip on Tripadvisor. Do you still want details?

  2. Caller

    Yes, how much is it and how long does it take?

  3. Agent

    The sunset trip is 3 hours and costs 185 dollars per person, including pickup from your hotel. Shall I reserve two places for Saturday?

  4. Caller

    Yes, please do.

How to connect Tripadvisor

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Tripadvisor

    From Integrations in the dashboard, choose Tripadvisor and enter the connection details from your Tripadvisor account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Tripadvisor actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

It works during the call. Your agent looks up information on Tripadvisor while the caller is on the line and answers right away.

What do I need to connect Tripadvisor?

You need an active Tripadvisor account for your business. Sign in from your AgentCalls dashboard and enter your credentials in the Tripadvisor settings.

Which plan includes this integration?

Tool integrations, including Tripadvisor, are included from the Growth plan onward.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Tripadvisor.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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