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Calendars & booking

Ticket Tailor MCP

Ticket Tailor on your phone line: answer event and ticket questions, and manage orders while you talk.

Ticket Tailor MCP lets your agent work with your box office directly during a call. Callers can ask about upcoming events and ticket types, check whether a show still has seats, and get help with an order. Your agent can look up an order, apply a valid discount code, and answer questions about memberships or products. For staff, it can check in a guest by reference and pull a quick sales summary. Connect your Ticket Tailor account in AgentCalls once, and your agent handles these requests on the line, 24 hours a day.

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What your agent can do with Ticket Tailor MCP

  • Answer questions about upcoming events, dates, and ticket types
  • Check remaining availability and look up an order by reference
  • Apply a valid discount code for a caller's purchase
  • Check membership and product details for a caller
  • Pull a quick reporting summary for the box office team

Ticket Tailor MCP exposes 77 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking a ticket for a sold-out-soon show

  1. Caller

    Hi, do you still have tickets for the Saturday jazz night at the Corner Room?

  2. Agent

    Yes, the Saturday jazz night at 8 PM still has seats. There are 6 standard tickets left at $25 each and 2 front-row tickets at $40.

  3. Caller

    I'll take two standard tickets, and do you have a code for members? My name is Dana Reyes.

  4. Agent

    I can apply that. Give me the code and I'll check it for you, Dana.

Finding an existing order

  1. Caller

    I bought tickets for the Thursday comedy show last week but I lost the confirmation email.

  2. Agent

    No problem. Can you give me the name on the order or the email you used?

  3. Caller

    It's under Tom Whitfield, tom.w@mail.com.

  4. Agent

    Found it. You have 3 tickets for the Thursday 7:30 PM show on the 14th. Do you want me to resend the confirmation to that email?

Following up on a membership renewal

  1. Agent

    Hi, this is the Bayview Studio calling about your membership renewal, which is due on the 1st.

  2. Caller

    Oh right. What's the renewal price this year?

  3. Agent

    The standard membership renews at $180 for twelve months. I can confirm the renewal for you now if you'd like.

  4. Caller

    Yes, go ahead and renew it.

How to connect Ticket Tailor MCP

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Ticket Tailor MCP

    From Integrations in the dashboard, choose Ticket Tailor MCP and enter the connection details from your Ticket Tailor MCP account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Ticket Tailor MCP actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or only afterward?

Your agent works during the call. It looks up events, availability, and orders in real time, and can make changes like applying a discount code while the caller is on the line.

What do I need to connect Ticket Tailor?

You need a Ticket Tailor account with access to the box office. Create the connection in the AgentCalls dashboard by signing in and linking your Ticket Tailor credentials from its settings.

Which plan includes this integration?

Integrations, including Ticket Tailor, are included from the Growth plan.

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Put your agent to work with Ticket Tailor MCP.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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