Start free
Customer support

Sitespeakai

Let your AgentCalls agent answer callers with your SiteSpeakAI chatbot knowledge.

SiteSpeakAI trains chatbots on your products and services. Connect your SiteSpeakAI account to AgentCalls and your phone agent can work from the same up-to-date answers your website visitors see. During a call, your agent can list the chatbots on your account, check which ones are available, and pull the prompts your team uses, so callers get consistent answers without waiting for a person.

Start freeSee pricing

What your agent can do with Sitespeakai

  • Check which chatbots are live on your SiteSpeakAI account before answering a question
  • Pull the smart prompts your team has set up, so the agent answers in your brand voice
  • Confirm the account details of the connected SiteSpeakAI user during setup
  • Route callers with common product or service questions to answers your chatbot already knows

Sitespeakai exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a product feature

  1. Caller

    Hi, does your starter plan include the custom knowledge base?

  2. Agent

    Good question. Let me check the current prompts we use for plan details. Yes, the starter plan includes one custom-trained chatbot with unlimited questions.

  3. Caller

    Great, and can I embed it on my site?

  4. Agent

    Yes, you can embed it with a single script tag. Would you like me to email you the setup steps?

Checking which chatbot handles support

  1. Caller

    I need help with billing questions. Who can answer that?

  2. Agent

    Let me look at your chatbots. The Billing Support bot is live and trained on your invoice policy. I can connect you with a team member or answer it now.

  3. Caller

    Answer it now, please. I was charged twice this month.

  4. Agent

    I'm sorry about that. Our billing policy says duplicate charges are refunded within three business days. I'll send a ticket to Sarah Mitchell in accounts so she can confirm the refund.

Follow-up call after a support request

  1. Agent

    Hello, this is Omar calling from Bright Path Store. You asked about our returns policy yesterday. Do you have a few minutes?

  2. Caller

    Yes, I still have one question about return shipping.

  3. Agent

    Our returns policy covers shipping for defective items only. For other returns, the customer pays shipping. Would you like the return label steps sent by text?

  4. Caller

    Yes, please. Thank you.

How to connect Sitespeakai

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Sitespeakai

    From Integrations in the dashboard, choose Sitespeakai and enter the connection details from your Sitespeakai account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Sitespeakai actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

Perplexity AICustomer supportPerplexity AI provides conversational AI models for generating human-like text responsesFreshdeskCRM & salesFreshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient…ZendeskCRM & salesZendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient…ServiceNowCustomer supportServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across…AmcardsCustomer supportAMCards enables users to create personalized greeting cards, automate mailing campaigns, strengthen customer…GorgiasCRM & salesGorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management…

All Customer support integrations

Questions, answered.

Does the agent use SiteSpeakAI during the call or after it?

Both. During a call, your agent can look up chatbots and prompts from your SiteSpeakAI account to answer questions. After the call, it can follow up with the details you choose.

What do I need to connect SiteSpeakAI?

You need an active SiteSpeakAI account. Sign in to your AgentCalls dashboard, open Integrations, and connect SiteSpeakAI using your SiteSpeakAI credentials from its settings.

Which plan includes this integration?

Integrations are included from the AgentCalls Growth plan. Smaller plans can upgrade at any time from the dashboard.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Sitespeakai.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing