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Let your agent look up and issue Apple Wallet passes for callers, with PassSlot.

PassSlot creates and distributes Apple Wallet passes for coupons, store cards, event tickets, memberships and boarding passes. Connect your PassSlot account to AgentCalls and your agent can check which passes a customer holds, find the right pass type, and confirm what is available during a call. Callers get the pass on their phone without waiting for a follow-up. Your team keeps full control of the designs and rules inside PassSlot.

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What your agent can do with Passslot

  • Look up a caller's existing wallet passes by filter during the call
  • Check which pass types are available before creating anything
  • Confirm a membership, coupon or ticket is active and valid
  • Pick the right pass type for a booking or promotion request
  • Send a new wallet pass to the caller after the call ends

Passslot exposes 8 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Membership check for a returning customer

  1. Caller

    Hi, I'm calling about my gym membership card. It isn't showing in my Apple Wallet.

  2. Agent

    No problem, Sarah. Can I have the email address you signed up with?

  3. Caller

    It's sarah.kent@mail.com.

  4. Agent

    Thanks. Your Silver membership is active until 30 June. I've sent the pass to your phone again. Check your messages and tap to add it.

Event ticket question on a Saturday

  1. Caller

    Do you still have tickets for the 7pm tasting on Saturday?

  2. Agent

    Yes, there are six seats left at 7pm this Saturday, 14 June, at £45 each. Would you like me to book two?

  3. Caller

    Yes, two please, under Daniel Moore.

  4. Agent

    Booked for two under Daniel Moore. Your ticket pass will arrive by text in a moment so you can add it to Apple Wallet.

Outbound reminder for an expiring coupon

  1. Agent

    Hello, this is Lina calling from Bayside Coffee. Am I speaking with Omar?

  2. Caller

    Yes, that's me.

  3. Agent

    Your 20% off coupon expires on Friday. Would you like me to resend it to your wallet so you can use it on your next visit?

  4. Caller

    Yes, please do that.

  5. Agent

    Done. It's on its way to your phone now. Thanks, Omar, and have a great day.

How to connect Passslot

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Passslot

    From Integrations in the dashboard, choose Passslot and enter the connection details from your Passslot account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Passslot actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with PassSlot during the call or after it?

Both. During a call your agent can look up existing passes and available pass types. After a call it can send a new pass to the caller's phone when a booking or request is confirmed.

What do I need to connect PassSlot?

You need an active PassSlot account. Enter your PassSlot credentials in the tool settings, then sign in to the AgentCalls dashboard to connect it to your number.

Which plan includes PassSlot?

Integrations, including PassSlot, are included from the Growth plan.

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Put your agent to work with Passslot.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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