Start free

Let your agent look up Landbot customers and bots during a call.

Connect Landbot to AgentCalls and your voice agent can work with the customer records and bots you already run. During a call it can find a customer by phone number, check which channels and agents are active, and see the WhatsApp templates you have approved. Callers get answers from your real data, not a script. Your team stays in Landbot for building and editing bots.

Start freeSee pricing

What your agent can do with Landbot

  • Find a customer by phone number during the call and confirm who is calling.
  • Check whether a caller has opted in to messages before your agent follows up.
  • List your bots, channels and agents so the agent can route the caller correctly.
  • Look up approved WhatsApp templates before sending a follow-up message.
  • Remove an unused test bot from your account after you confirm it.

Landbot exposes 13 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound support lookup

  1. Caller

    Hi, I contacted you last week through the website chat. My number is 415 555 0182. Can you check on my request?

  2. Agent

    Thanks for calling. Let me find your record. I can see you spoke with us on Tuesday about a delayed delivery. Is that the one you mean?

  3. Caller

    Yes, that's it. Has anything changed?

  4. Agent

    Your last message is marked as open. I've noted that you called today, and someone from the team will reply by email this afternoon.

Opt-in check before a follow-up

  1. Caller

    Hello, I'm calling about the offer you sent on WhatsApp.

  2. Agent

    Good to hear from you. Before I go on, let me check your details. I see you are opted in to WhatsApp messages, so I can send you the next update.

  3. Caller

    Great. Can you send me the same details again?

  4. Agent

    Of course. I'm sending the approved offer template to this number now. You should see it within a minute.

Routing a caller to the right bot

  1. Caller

    Hi, I'm a returning customer. Which team handles billing questions?

  2. Agent

    Let me check. We have a billing bot on our website channel and a support agent on WhatsApp. Which would you like to use?

  3. Caller

    WhatsApp is easier for me. Please send me the link.

  4. Agent

    Done. I've sent the billing link to your WhatsApp and noted your question so the team has context when you reply.

How to connect Landbot

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Landbot

    From Integrations in the dashboard, choose Landbot and enter the connection details from your Landbot account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Landbot actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

Perplexity AICustomer supportPerplexity AI provides conversational AI models for generating human-like text responsesFreshdeskCRM & salesFreshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient…ZendeskCRM & salesZendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient…ServiceNowCustomer supportServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across…AmcardsCustomer supportAMCards enables users to create personalized greeting cards, automate mailing campaigns, strengthen customer…GorgiasCRM & salesGorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management…

All Customer support integrations

Questions, answered.

Does the integration work during the call or after it?

It works during the call. Your agent can look up customers, bots, channels and templates while the caller is on the line, and it can make changes such as deleting a test bot when you have confirmed it.

What do I need to connect Landbot?

You need a Landbot account and its credentials. Enter them in the AgentCalls dashboard under Integrations. You can disconnect at any time.

Which plan includes Landbot?

Integrations, including Landbot, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Landbot.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing