Start free

Connect GatherUp so your agent can request feedback and look up customers and locations on the call.

Connect GatherUp to your AgentCalls agent and it can work with your review and feedback data during the call. Your agent can find a customer record, check a business location, or send a feedback request straight after a visit or purchase. Your team stops copying details between screens, and customers get the follow-up they expect. You connect GatherUp with your own credentials from its settings, and you choose which actions the agent can use.

Start freeSee pricing

What your agent can do with Gatherup

  • Look up a customer by ID to confirm who is calling and what they have had from you
  • Find and check a business location by its ID or custom field
  • Send a customer a feedback request after a visit, job or order
  • Pull the list of business types to pick the right category for a new location
  • Remove an outdated business location when you no longer operate there

Gatherup exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about a past visit

  1. Caller

    Hi, I came in last Tuesday for a haircut and I'd like to check that my account is linked to my email.

  2. Agent

    Of course. Can I take the email address on your account?

  3. Caller

    It's sarah.l@example.com.

  4. Agent

    Thanks Sarah. I've found your record and your last visit was on Tuesday with Maya. Is there anything else I can help you with?

Lookup for a location before a booking

  1. Caller

    Do you have a branch in Leeds that takes walk-ins on Saturday?

  2. Agent

    Let me check. Yes, our Leeds city centre location is listed with Saturday hours from nine until five.

  3. Caller

    Great, can you send me the address?

  4. Agent

    Sent. You'll get a text with the address and a link to our feedback page once you visit.

Outbound feedback request after a job

  1. Agent

    Hello, this is calling from Riverside Plumbing. Am I speaking with Tom?

  2. Caller

    Yes, that's me.

  3. Agent

    Thanks for having us out to the boiler repair on Monday. Would you be willing to share a quick review of the service?

  4. Caller

    Sure, I can do that now.

How to connect Gatherup

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Gatherup

    From Integrations in the dashboard, choose Gatherup and enter the connection details from your Gatherup account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Gatherup actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

Perplexity AICustomer supportPerplexity AI provides conversational AI models for generating human-like text responsesFreshdeskCRM & salesFreshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient…ZendeskCRM & salesZendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient…ServiceNowCustomer supportServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across…AmcardsCustomer supportAMCards enables users to create personalized greeting cards, automate mailing campaigns, strengthen customer…GorgiasCRM & salesGorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management…

All Customer support integrations

Questions, answered.

Does the agent work with GatherUp during the call or after it?

Both. During a call your agent can look up customers and locations, and it can send a feedback request as part of the conversation. You decide which actions it may use.

What do I need to connect GatherUp?

You need an active GatherUp account and its credentials from the GatherUp settings. Sign in to the AgentCalls dashboard, open Integrations, choose GatherUp and enter your details.

Which plan includes this integration?

Integrations, including GatherUp, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Gatherup.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing