Let your agent book, move and look up eTermin appointments during the call.

Connect eTermin to AgentCalls and your agent can work your schedule while the caller is on the line. It can check open slots, book a new appointment, move or cancel an existing one, and create the contact record for a first-time caller. Your calendar stays current without anyone copying details between screens. Connect eTermin with your own credentials from its settings, and your agent works within the calendars and resources you choose to share.

What your agent can do with Etermin

  • Check availability and book appointments while the caller is on the phone
  • Find an existing appointment by contact details and move or cancel it
  • Create a new contact for first-time callers before booking
  • Issue a voucher or add a user when a caller asks for one
  • Remove appointments or calendars that are no longer needed

Etermin exposes 78 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

New client books a haircut

  1. Caller

    Hi, I'd like a haircut this Thursday afternoon if you have anything.

  2. Agent

    Sure. May I have your name and mobile number so I can set up your booking?

  3. Caller

    It's Maya Lindqvist, 555 0142 88.

  4. Agent

    Thanks Maya. Thursday has a 2:30 with Jordan, or a 4:15 with Sam. Which suits you?

  5. Caller

    The 4:15 is perfect.

  6. Agent

    Done. You're booked for Thursday at 4:15 with Sam. You'll get a confirmation text shortly.

Caller reschedules an appointment

  1. Caller

    I need to move my appointment on Tuesday. Something came up.

  2. Agent

    No problem. What name is it under?

  3. Caller

    David Okafor.

  4. Agent

    I see your Tuesday 10:00 with Dr. Patel. Would Wednesday at 10:00 work instead?

  5. Caller

    Wednesday works. Thank you.

  6. Agent

    Your appointment is moved to Wednesday at 10:00. Anything else I can help with?

Follow-up call to confirm a checkup

  1. Agent

    Hello, this is a reminder call from the clinic. May I speak with Rania Haddad?

  2. Caller

    Speaking.

  3. Agent

    Your checkup is booked for Saturday at 9:30 am. Can you still make it?

  4. Caller

    Yes, I'll be there.

  5. Agent

    Great, we'll see you Saturday. Have a good day.

How to connect Etermin

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Etermin

    From Integrations in the dashboard, choose Etermin and enter the connection details from your Etermin account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Etermin actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does it work during the call or after it?

Both. Your agent can check availability, book, move or cancel appointments while the caller is on the line. It can also run tasks after the call ends, such as creating a contact record.

What do I need to connect eTermin?

You need an eTermin account. Sign in to your AgentCalls dashboard, choose eTermin, and connect it with your credentials from eTermin's settings.

Which plan includes eTermin?

Integrations like eTermin are included from the Growth plan.

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Put your agent to work with Etermin.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.