Start free

Look up testimonials and send review requests from your phone calls with Endorsal.

Connect Endorsal to AgentCalls and your agent can work with your testimonials and review campaigns during a call. It can look up a customer's contact details, check the status of a testimonial, see which AutoRequest campaigns are running, and record new customer feedback as it is shared. Your team stays in control of what is published, and every change appears in your Endorsal account.

Start freeSee pricing

What your agent can do with Endorsal

  • Look up a customer's contact details by ID during a call
  • Check whether a testimonial has been received and what it says
  • List active and inactive AutoRequest review campaigns
  • Record new customer feedback as a testimonial after the call
  • Retrieve widget and tag details so the agent can explain where reviews appear

Endorsal exposes 26 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A customer shares feedback by phone

  1. Caller

    Hi, this is Dana Whitfield. I had a great experience with your team last week and I'd like to share it.

  2. Agent

    Thanks for calling, Dana. I can record that for you. What was the most helpful part of the service?

  3. Caller

    The technician arrived on time and explained everything clearly before starting the repair.

  4. Agent

    Got it. I've saved your feedback as a testimonial, and our team will review it before it goes live. Would you like it to be shown with your first name only?

Checking on a review request

  1. Caller

    Hi, I got a message asking me to leave a review, but I'm not sure if my earlier feedback was received.

  2. Agent

    Let me check that for you. Can you tell me the email address you used?

  3. Caller

    It's m.okafor@example.com.

  4. Agent

    Thanks, Mr. Okafor. Your contact is on file, and your testimonial from March 4 was received and is waiting for approval. You don't need to send it again.

Confirming the active review campaigns

  1. Caller

    Are you still sending review requests after appointments this month?

  2. Agent

    Yes. There are two active AutoRequest campaigns right now: one for post-appointment follow-ups and one for completed installations. Would you like me to email you the details?

  3. Caller

    Yes, please send them to our office manager, Sam, at the main address.

  4. Agent

    Done. I've noted that request and your office manager will receive the campaign summary by email shortly.

How to connect Endorsal

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Endorsal

    From Integrations in the dashboard, choose Endorsal and enter the connection details from your Endorsal account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Endorsal actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

Perplexity AICustomer supportPerplexity AI provides conversational AI models for generating human-like text responsesFreshdeskCRM & salesFreshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient…ZendeskCRM & salesZendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient…ServiceNowCustomer supportServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across…AmcardsCustomer supportAMCards enables users to create personalized greeting cards, automate mailing campaigns, strengthen customer…GorgiasCRM & salesGorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management…

All Customer support integrations

Questions, answered.

Does the agent work with Endorsal during the call or after it?

Both. During a call your agent can look up contacts and testimonials and record new feedback as it is shared. Follow-up actions can run after the call ends.

What do I need to connect Endorsal?

You need an Endorsal account. Add your Endorsal connection from the AgentCalls dashboard, using the credentials available in your Endorsal settings.

Which plan includes this integration?

Integrations are included from the Growth plan onward.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Endorsal.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing