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Let your AI voice agent book Appointo appointments while callers are on the line.

Appointo is the booking app for Shopify stores. With AgentCalls connected to Appointo, your voice agent can check open time slots, book a caller into an appointment, and confirm the details before the call ends. A customer who calls to reserve a consultation, fitting or service gets a confirmed slot straight away, without waiting for someone on your team to check the calendar. Connect Appointo from your AgentCalls dashboard using your own Appointo account settings.

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What your agent can do with Appointo

  • Check available appointment slots by service and date during a call
  • Book a caller into an open slot and confirm the time back to them
  • Look up an existing booking by name or contact details
  • Reschedule or cancel a booking when the caller asks

Appointo exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound booking for a fitting

  1. Caller

    Hi, I'd like to book a fitting for Thursday afternoon, if you have anything open.

  2. Agent

    Of course. I have 2:00 and 3:30 on Thursday. Which suits you better?

  3. Caller

    3:30 works. My name is Dana Reyes.

  4. Agent

    Thanks, Dana. You're booked for Thursday at 3:30 PM. You'll get a confirmation by text shortly.

Looking up an existing appointment

  1. Caller

    I think I have a consultation booked next week, but I can't remember the time.

  2. Agent

    No problem. Can I have the email address you booked with?

  3. Caller

    It's tom.a.bennett@example.com.

  4. Agent

    I see it. Your consultation is Tuesday the 14th at 10:00 AM. Would you like to keep that time?

Rescheduling after a missed slot

  1. Caller

    I need to move my Saturday appointment. Is there anything earlier in the week?

  2. Agent

    I can help with that. I have Wednesday at 11:00 AM and Friday at 9:30 AM open. Which do you prefer?

  3. Caller

    Friday at 9:30 is perfect.

  4. Agent

    Done. Your appointment is moved to Friday at 9:30 AM. Anything else I can do for you?

How to connect Appointo

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Appointo

    From Integrations in the dashboard, choose Appointo and enter the connection details from your Appointo account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Appointo actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent book appointments during the call or afterwards?

During the call. Your agent checks live availability in Appointo and confirms the booking with the caller before hanging up.

What do I need to connect Appointo?

An Appointo account for your Shopify store. Enter your Appointo credentials in the AgentCalls dashboard under Tools. No coding is needed.

Which plan includes this integration?

Tool integrations, including Appointo, are included from the Growth plan.

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Put your agent to work with Appointo.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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