Use cases

Real-estate inquiries answered and viewings booked, 24/7

Portal leads call at all hours. The agent answers listing questions, qualifies the buyer or tenant and books the viewing into the right agent's calendar.

Start free Talk to us

The problem

A listing goes live and the phone rings for three days, mostly with the same questions: is it still available, what is the price, when can I see it. Agents on viewings cannot answer, and the lead calls the next listing.

Brokerages pay for every portal lead and lose a large share of them to response time.

How the agent handles it

1
Give the agent your listings: a sheet, your CRM or a database. It answers availability, price, size, view and payment plan questions from the real data.
2
It qualifies the caller: buying or renting, budget, move-in date, financing, and records it on the CRM contact.
3
It books a viewing into the listing agent's calendar and sends the location by SMS or WhatsApp.
4
Hot buyers trigger an instant alert to the agent; everyone else gets a follow-up with similar listings.

Example call

Caller
I'm calling about the three-bed villa in Al Furjan, is it still available?
Agent
Yes, it is. It's listed at 3.4 million dirhams, 2,900 square feet with a private pool. Are you looking to buy to live in or as an investment?
Caller
To live in. Could we see it this weekend?
Agent
Of course. Tariq, the listing agent, has Saturday at 10 am or 4 pm. Which works for you?
Caller
Saturday 10.
Agent
Booked for Saturday at 10 am. I'll send the location and Tariq's number to this phone now.

What you get

Every portal lead gets an answer within seconds, including on Fridays
Viewings booked without a round of calls between agent and buyer
CRM records with budget, timeline and preferences on every lead
Agents spend their day on viewings and closings, not on callbacks

Tools this use case connects to

HubSpotVerifiedCRM & salesHubSpot is an inbound marketing, sales, and customer service platform integrating CRM, email automation, and analytics…ZohoVerifiedCRM & salesZoho is a suite of cloud applications including CRM, email marketing, and collaboration tools, enabling businesses to…Google CalendarVerifiedCalendars & bookingGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration with email…Google SheetsVerifiedSpreadsheets & databasesGoogle Sheets is a cloud-based spreadsheet tool enabling real-time collaboration, data analysis, and integration with…WhatsAppMessaging & team chatEnables interaction with customers through the WhatsApp Business API for messaging and automation. Only supports…

1,500+ tools

Industries

brokerages, property developers and property managers

What it costs

This use case fits the Growth plan at $149/month, with 600 minutes and 3 phone numbers included included. Beyond that, calls cost $0.25/min for standard voices. No contracts. Integrations are included from the Growth plan.

See pricing

Where does the agent get listing data?

From a sheet, your CRM or a database you connect. Update the source and the agent's answers update with it.

Can it handle Arabic and English callers on the same line?

Yes. It greets in the language you choose and switches when the caller does.

Does it comply with RERA advertising rules?

The agent only reads the listing data you provide. Keep permit numbers in your data and it can quote them when asked.