Inbound callback request
- Caller
Hi, this is Dana Porter. I need someone to call me back about my kitchen estimate before Friday.
- Agent
Sure, Dana. I'll add a callback task for Thursday morning and tag it for your estimator. Is 9 a.m. good for you?
- Caller
Nine works. Thanks.
- Agent
Done. The task is in your Callbacks project, due Thursday at 9 a.m.