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Create, update and track Asana tasks by phone, with your agent.

Connect Asana to AgentCalls and your voice agent can work with your projects while it talks to customers and staff. It can create a task when a customer asks for follow-up, add a new follower so the right person is notified, attach a file to a task, or place a task into the correct section. Your team sees the work in Asana as soon as the call ends, with no manual data entry.

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What your agent can do with Asana

  • Create a task in Asana during a call, with the right project, tags and assignee
  • Add followers to a task so the people who need to know are notified
  • Attach a file to an existing task after a customer sends it
  • Move or add tasks to the correct section of a project
  • Create a new project or tag in your workspace when a new client starts

Asana exposes 157 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound request becomes a task

  1. Caller

    Hi, our kitchen sink has been leaking since this morning. Can someone look at it?

  2. Agent

    I am sorry to hear that. I have created a maintenance task for you and added Daniel from our field team as a follower. He will call you within the hour.

  3. Caller

    Thank you. Please make sure he knows it is urgent.

  4. Agent

    Done. The task is marked urgent in Asana, and Daniel has been notified.

Customer sends a file by phone

  1. Caller

    I have the signed quote here. Can you attach it to our project?

  2. Agent

    Sure. Which project is it for, the Harbor Street renovation?

  3. Caller

    Yes, the estimate task. I will email it to you now.

  4. Agent

    Got it. I have attached the quote to the estimate task on the Harbor Street renovation project.

Outbound follow-up on a deadline

  1. Agent

    Hello Priya, this is a quick check-in about the Q3 brochure. The design task is due Thursday at 5 pm. Is that still on track?

  2. Caller

    It is almost done, but I need two more days.

  3. Agent

    Thanks. I have moved the due date to Saturday and added a note that you requested the extension.

How to connect Asana

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Asana

    From Integrations in the dashboard, choose Asana and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Asana actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Projects & tasks integrations

Questions, answered.

Does the agent work with Asana during the call or only afterwards?

It works during the call. When the agent creates a task, adds a follower or attaches a file, the change appears in Asana right away, so your team can act on it before the call is over.

What do I need to connect Asana?

You need an Asana account with access to the workspace you want to use. Sign in to Asana from the AgentCalls dashboard with one click, then choose the workspace and projects the agent may work in.

Which plan includes the Asana integration?

Tool integrations, including Asana, are included from the Growth plan.

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Put your agent to work with Asana.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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