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Create and update Linear issues from your phone line, during the call.

Connect Linear and your agent can open issues, add comments and attach files while a caller is still on the line. It checks the right team, sets priority and due dates, and leaves a clear record for your engineers. Callers get a ticket number before they hang up, and your team gets the detail without anyone writing it up later.

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What your agent can do with Linear

  • Create issues in the right team and project with a title, description, priority and due date
  • Add comments to an existing issue with what the caller just reported
  • Look up teams and default states so new issues land in the correct workflow
  • Attach files to an issue when a caller sends a photo or document
  • Archive an issue when a caller confirms it is no longer needed

Linear exposes 47 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Reporting a bug on a support line

  1. Caller

    Hi, the checkout page on our store has been throwing an error since this morning.

  2. Agent

    Sorry to hear that. I can log it for the engineering team now. Can I get your company name and the error text you see?

  3. Caller

    It's Northwind Coffee, and the message says payment session failed.

  4. Agent

    Thanks. I've created a Linear issue for the web team, high priority, with that detail. The reference is WEB-482. They'll see it straight away.

Adding a follow-up to an open issue

  1. Caller

    I'm calling about the invoice export ticket. Has anyone looked at it?

  2. Agent

    Let me check. It's assigned to Priya and currently in progress. Would you like me to add a note with your new details?

  3. Caller

    Yes, tell them it also fails for accounts with more than 200 lines.

  4. Agent

    Done. I've added your comment to the issue so Priya sees it on her next update.

Confirming a due date with a client

  1. Caller

    Can you tell me when the mobile app redesign is due? I'm Sam from Brightpath Studio.

  2. Agent

    Hello Sam. The redesign issue is due on 14 March and is in review. Would you like me to attach the revised mockups you sent by email?

  3. Caller

    Yes please, that would help the team.

  4. Agent

    Attached. The file is now on the issue for the design team to review.

How to connect Linear

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Linear

    From Integrations in the dashboard, choose Linear and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Linear actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Projects & tasks integrations

Questions, answered.

Does it work during the call or after it?

Both. Your agent can create issues, add comments and attach files while the caller is still on the line. It can also look up existing issues to answer questions about status.

What do I need to connect Linear?

You need a Linear account with access to the teams you want the agent to use. Sign in to Linear from the AgentCalls dashboard with one click. You can change which teams are connected at any time.

Which plan includes Linear?

Integrations, including Linear, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Linear.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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