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Projects & tasks

Google Tasks

Add, find and close Google Tasks by phone, with your agent working in your lists.

Connect Google Tasks and your agent can take tasks during a call. It adds a new to-do to the right list, looks up what is still open, and marks the work done once it is handled. Callers can ask what is pending for a job, and your team gets the follow-up without opening the app. Sign in to Google Tasks from the AgentCalls dashboard in one click to start.

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What your agent can do with Google Tasks

  • Add a task to a specific list while the caller is still on the line
  • Read back open tasks so callers hear what is pending
  • Create a new list for a new project or client
  • Remove completed or cancelled tasks from a list

Google Tasks exposes 16 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller adds a follow-up to the team's list

  1. Caller

    Hi, this is Dana from Brightline Dental. Can you make sure someone calls me back about my invoice?

  2. Agent

    Of course, Dana. I've added a task to the billing list asking the team to call you back about your invoice. Is this the best number to reach you?

  3. Caller

    Yes, that's the right one. Thanks.

  4. Agent

    You're welcome. The task is in the list now, so it won't get lost.

Customer checks what is still open

  1. Caller

    Hello, I'm calling about the kitchen remodel for Mr. Haddad on Elm Street.

  2. Agent

    Sure. The remodel list has three open items: order the countertop, schedule the plumber, and confirm the tile delivery for Thursday.

  3. Caller

    Has the countertop been ordered yet?

  4. Agent

    Not yet. It's still open on the list. I can note that you asked about it.

Agent closes out a job after a call

  1. Caller

    Hi, it's Marcus from Coastal Plumbing. The boiler at the Ortiz property is fixed, you can close that job out.

  2. Agent

    Thanks, Marcus. I've marked the Ortiz boiler task as done and cleared it from today's active list.

  3. Caller

    Great. I'll send over the invoice this afternoon.

  4. Agent

    Sounds good. I'll leave a note on the billing task for the invoice.

How to connect Google Tasks

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Google Tasks

    From Integrations in the dashboard, choose Google Tasks and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Google Tasks actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after?

Both. Your agent can read and update Google Tasks while a caller is on the line, and it can also add follow-ups after the call ends. Changes show up in your Google Tasks lists straight away.

What do I need to connect Google Tasks?

A Google account that holds your task lists. Sign in to Google Tasks from the AgentCalls dashboard with one click, then choose which lists the agent can use.

Which plan includes this integration?

Integrations, including Google Tasks, are included from the Growth plan.

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Put your agent to work with Google Tasks.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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