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Let your agent check TimeCamp projects while it talks to your clients.

TimeCamp tracks time against projects so businesses can see where hours go and protect margins. Connect your TimeCamp account to AgentCalls and your agent can look up the projects your team is working on during a call. Callers get accurate project names and status without waiting for someone to check. The agent only reads what you allow it to read, and it answers from your live project list.

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What your agent can do with TimeCamp

  • Look up your current TimeCamp project list during a call
  • Confirm the right project name before a client update or invoice question
  • Answer simple questions about which projects are active
  • Connect with your own TimeCamp credentials from its settings

TimeCamp exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks about an active project

  1. Caller

    Hi, I'm calling about the website redesign for Northfield Dental. Is that still active?

  2. Agent

    Let me check. Yes, Northfield Dental website redesign is listed as an active project in TimeCamp. Would you like me to take a message for the project lead?

  3. Caller

    Yes, please ask Dana to call me back about the homepage mockups.

  4. Agent

    Got it. I'll pass that on to Dana today. Can I confirm the best number to reach you on?

Finding the right project before a billing question

  1. Caller

    I got a bill that mentions a project called Q3 Brand Refresh. Can you tell me if that's one of yours?

  2. Agent

    I can see a project named Q3 Brand Refresh in our TimeCamp projects. It's currently listed as active. Do you want me to send your question to our accounts team?

  3. Caller

    Yes, please. Ask them to explain the hours on the March invoice.

  4. Agent

    Done. I've noted that for the accounts team with the March invoice. Someone will reply by email within one business day.

Outbound update on project status

  1. Agent

    Hello, this is Sam calling from Harbor Logistics about your fleet app project. Is now a good time for a quick update?

  2. Caller

    Sure, go ahead.

  3. Agent

    The project is listed as in progress in TimeCamp, with the mobile tracking module assigned to your account. Is there anything you'd like the team to focus on next week?

  4. Caller

    Can you make sure the driver alerts are tested before Friday?

  5. Agent

    Noted. I'll let the team know the driver alerts should be tested before Friday. Thanks for your time.

How to connect TimeCamp

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect TimeCamp

    From Integrations in the dashboard, choose TimeCamp and enter the connection details from your TimeCamp account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the TimeCamp actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use TimeCamp during the call or after it?

During the call. When a caller asks about a project, your agent can look up the current project list in TimeCamp and answer from it. It can also note requests to pass on after the call.

What do I need to connect TimeCamp?

You need a TimeCamp account with the credentials for the connection. Sign in to the AgentCalls dashboard, open Integrations, choose TimeCamp, and enter your details from TimeCamp's settings.

Which plan includes TimeCamp?

Integrations, including TimeCamp, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with TimeCamp.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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