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Let your agent create, update and check TickTick tasks while you're on the phone.

Connect TickTick to AgentCalls with one click from your dashboard. During a call your agent can look up your projects, check what is on a list, create new tasks with due dates and reminders, and mark work as complete. A caller can ask for a follow-up to be added, and your team sees it in TickTick straight away. Nothing needs to be typed in during the call.

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What your agent can do with Ticktick

  • Create tasks with a title, due date and reminder while the caller is still on the line
  • List your projects and open a project to see its tasks and columns
  • Mark a task complete once the work has been confirmed
  • Delete a task or project you no longer need, after confirming which one

Ticktick exposes 17 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks for a callback to be scheduled

  1. Caller

    Hi, I'm calling about the kitchen order. Can someone ring me back tomorrow morning?

  2. Agent

    Of course. What name should I put on it, and what time suits you best tomorrow?

  3. Caller

    It's Dana Morales. Around 9:30 would be good.

  4. Agent

    Done. I've added a callback task for Dana Morales at 9:30 tomorrow, with a reminder fifteen minutes before. Anything else?

Checking what is still open on a project

  1. Caller

    Can you tell me what's still outstanding on the Spring Menu project?

  2. Agent

    Sure. There are four open tasks. Two are due this Friday: supplier price check and the new photo shoot.

  3. Caller

    Mark the supplier price check as done, I just finished it.

  4. Agent

    Marked complete. Three tasks remain open on Spring Menu.

Confirming a new job from a returning client

  1. Caller

    I'd like to book a service visit for the air conditioning next Tuesday afternoon.

  2. Agent

    I can set that up. I'll create a task on the Service Visits project for next Tuesday afternoon. Which address should the technician go to?

  3. Caller

    Unit 4, 112 Harbor Street.

  4. Agent

    Got it. The task is created for next Tuesday at 2 PM with the address in the notes. You'll see it in TickTick.

How to connect Ticktick

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Ticktick

    From Integrations in the dashboard, choose Ticktick and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Ticktick actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Projects & tasks integrations

Questions, answered.

Does the agent work with TickTick during the call or after it?

Both. Your agent can read projects and tasks and make changes while the caller is still on the line. Actions can also run after a call, for example to log a summary or create a follow-up task.

What do I need to connect TickTick?

You need an existing TickTick account. Open the AgentCalls dashboard, choose TickTick and sign in to it. Once you approve access, the agent can use your projects and tasks.

Which plan includes the TickTick integration?

Integrations, including TickTick, are included from the Growth plan.

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Put your agent to work with Ticktick.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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