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Let your agent check Streamtime jobs, roles and team details during every call.

Streamtime runs jobs, scheduling and quotes for design studios, agencies and architects. With AgentCalls connected to Streamtime, your agent can answer client and team questions on the phone using live data from your account. It can confirm your organisation's details, look up a team role, or check what a team member has logged, so callers get accurate answers without waiting for someone to check. Your agent works within the organisation you connect, and everything it reads comes straight from Streamtime.

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What your agent can do with Streamtime

  • Look up your organisation's details during a call so the agent quotes the right company name and settings
  • Check a team role by name or ID when a caller asks who handles a type of work
  • List all roles in your organisation for a team member or client who asks how the team is set up
  • Retrieve a team member's saved time segments to answer questions about recent logged work

Streamtime exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client asks who handles their project

  1. Caller

    Hi, I'm calling about the brand refresh we started last month. Who should I speak to about the artwork?

  2. Agent

    Hello Sarah. I can see the team structure in Streamtime. The artwork role is handled by our senior designer team. Would you like me to arrange a call with the account lead on that project?

  3. Caller

    Yes please, that would be great.

  4. Agent

    Done. I've noted the request and someone from the team will call you back tomorrow before 11 am.

Team member checks their logged hours

  1. Caller

    Hey, it's Tom. Can you tell me what time I've logged this week?

  2. Agent

    Hi Tom. Your saved time segments show 32 hours logged across three jobs so far this week. Do you want the breakdown by job?

  3. Caller

    No, that's fine. Just wanted to check before timesheets close.

  4. Agent

    Understood. Your timesheet closes Friday at 5 pm, so you have time to add anything missing.

Outbound check-in on a quote

  1. Agent

    Hello, this is calling from Harbour Architects about the Riverside extension. Am I speaking with Mr. Patel?

  2. Caller

    Yes, that's me.

  3. Agent

    Thanks. Our records show the quote for £4,850 was sent on the 3rd. Have you had a chance to review it?

  4. Caller

    Not yet, I'll look at it this afternoon.

  5. Agent

    Perfect. I'll note that you're reviewing it today and the team will follow up on Thursday.

How to connect Streamtime

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Streamtime

    From Integrations in the dashboard, choose Streamtime and enter the connection details from your Streamtime account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Streamtime actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Streamtime during the call or after it?

During the call. Your agent reads live information from Streamtime while the caller is on the line, so answers reflect what is in your account at that moment.

What do I need to connect Streamtime?

A Streamtime account with the credentials that give access to your organisation. Sign in from the AgentCalls dashboard, choose Streamtime, and enter the details from your Streamtime settings. No technical setup is needed.

Which plan includes the Streamtime integration?

Integrations are included from the Growth plan onwards. You can see current plan details in your AgentCalls dashboard.

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Put your agent to work with Streamtime.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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