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Sendfox

Connect Sendfox to your phone agent. Look up and update contacts during calls.

Connect Sendfox so your agent can work with your email audience while it talks to customers. When a caller asks to join your newsletter, your agent can find the contact or add them to the right list. It can look up an existing subscriber by email, confirm which lists they belong to, and remove them from a list if they ask to stop receiving a specific mailing. After the call, the contact record is already up to date. You connect Sendfox with your own credentials from its settings, and your agent works within the tools you allow.

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What your agent can do with Sendfox

  • Look up a subscriber by email during the call and confirm their details
  • Check which lists and automations a contact belongs to
  • Remove a contact from a specific list when they ask to unsubscribe from it
  • Browse your contact fields so new details are stored in the right place
  • Keep campaign and list records accurate without anyone logging in

Sendfox exposes 17 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Newsletter sign-up and lookup

  1. Caller

    Hi, I signed up for your newsletter last month but I never got the welcome email. Can you check?

  2. Agent

    Sure. What email address did you use to sign up?

  3. Caller

    It's dana.reyes@gmail.com.

  4. Agent

    Thanks, Dana. I can see you're on the main list, added on the 12th. I'll ask the team to resend the welcome message. Anything else?

Unsubscribe from one list

  1. Caller

    I want to stop getting the weekly workshop emails but I'd still like the monthly updates.

  2. Agent

    No problem. Can I have the email address on your account?

  3. Caller

    mark.okafor@outlook.com

  4. Agent

    Done, Mark. You're removed from the weekly workshop list and still on the monthly updates. You'll stop getting the workshop emails from today.

Follow-up after a consultation

  1. Agent

    Hi, this is calling from Harbor Studio about your consultation on Tuesday. Is now a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    I've added you to our onboarding list so you'll get the setup guide by email. Would you like the guide sent to the address we have, or a different one?

  4. Caller

    The same one is fine.

  5. Agent

    Perfect. The guide will reach you within the hour. Thanks for your time, Priya.

How to connect Sendfox

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Sendfox

    From Integrations in the dashboard, choose Sendfox and enter the connection details from your Sendfox account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Sendfox actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Sendfox during the call or after it?

Both. Your agent can look up contacts and update lists while the caller is on the line, and changes are saved straight away.

What do I need to connect Sendfox?

You need a Sendfox account. Sign in to your AgentCalls dashboard, choose Sendfox, and enter your Sendfox credentials from its settings.

Which plan includes this integration?

Tool integrations, including Sendfox, are included from the Growth plan.

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Put your agent to work with Sendfox.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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