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Let your phone agent read and update your Retable tables while it talks to customers.

Retable keeps your projects, tables and rows in one shared workspace. Connect your Retable account to AgentCalls and your agent can look up records, add new rows and tidy up tables during a live call. Ask it to check an order status, log a new lead or remove a cancelled booking, and it does so while the conversation continues. Your agent can list projects and tables, read the columns it needs, and insert rows with the details the caller gives. Changes show up in Retable right away, so your team sees what happened without waiting for a summary.

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What your agent can do with Retable

  • Look up rows in any table by column, such as a customer name or order number
  • Insert new rows with details collected on the call, like a lead or a service request
  • Read a table's columns and views so the agent always uses the right fields
  • Add or remove columns when a workflow needs a new field
  • Delete rows for cancelled bookings or duplicate entries, with the caller's confirmation

Retable exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lead capture

  1. Caller

    Hi, I'm interested in the bathroom refit. Can someone call me back?

  2. Agent

    Of course. May I have your name and the best number to reach you on?

  3. Caller

    It's Dana Whitfield, 555 0142 98.

  4. Agent

    Thanks, Dana. I've added you to the Leads table with the refit as your request. Someone from our team will call you tomorrow morning.

Checking an order status

  1. Caller

    I'm calling about order 4471. Has it shipped yet?

  2. Agent

    Let me check that for you. One moment.

  3. Agent

    It shipped on Tuesday and is due with you by Friday the 14th. The tracking status in the Orders table says out for delivery.

  4. Caller

    Great, thank you.

Outbound booking cleanup

  1. Agent

    Good afternoon, this is Riverside Dental calling about your appointment on Thursday at 10:30.

  2. Caller

    Actually I need to cancel that. I'm out of town.

  3. Agent

    No problem. I've removed Thursday's booking from the schedule. Would you like to rebook for next week?

  4. Caller

    Yes, Monday afternoon would be good.

  5. Agent

    I've added Monday at 2:00 PM under your name. You'll get a confirmation shortly.

How to connect Retable

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Retable

    From Integrations in the dashboard, choose Retable and enter the connection details from your Retable account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Retable actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Retable during the call or after it?

During the call. Your agent can read and write to Retable while the conversation is happening, so the information it gathers is saved right away.

What do I need to connect Retable?

A Retable account with access to the workspace you want the agent to use. Enter your Retable credentials in the AgentCalls dashboard under Integrations. You can limit access to the projects and tables you choose.

Which plan includes this integration?

Retable is included from the Growth plan and above, along with all other AgentCalls tool integrations.

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Put your agent to work with Retable.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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