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Start workflows and check task status from your phone with Pneumatic and AgentCalls.

Connect Pneumatic to your AgentCalls agent and it can work with your processes while the call is live. Callers can ask whether a job is done, who is responsible for the next step, or when a task is due. Your agent can also start a workflow from an approved template, so a client request or an after-hours job gets into your team's queue without someone having to log in. Connect your Pneumatic account once from the AgentCalls dashboard, choose which templates and tasks the agent can reach, and your team sees the new workflow in Pneumatic straight away.

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What your agent can do with Pneumatic

  • Check the status, owner and due date of a specific task during a call
  • Start a workflow from an approved template with the caller's details filled in
  • Find the current step and performer for a workflow run someone asks about
  • Look up active or completed tasks assigned to a team member or to the whole team
  • Confirm which template to use and set urgency or a due date before the run starts

Pneumatic exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Client checks on a project

  1. Caller

    Hi, this is Dana Whitfield. Can you tell me where our kitchen refit job stands?

  2. Agent

    Of course, Dana. Let me pull up the workflow. The site survey is complete and the cabinet order is in progress.

  3. Caller

    When is the cabinet delivery due?

  4. Agent

    The supplier confirmed Thursday the 14th. Priya Shah owns that task and will call you if anything changes.

After-hours job request

  1. Caller

    We had a pipe burst in the building on Maple Street. Can someone come out tomorrow?

  2. Agent

    I'm sorry to hear that. I can book an emergency callout. What's the address and a number we can reach you on?

  3. Caller

    It's 42 Maple Street, and my mobile is 555 0148.

  4. Agent

    Thanks. I've started the emergency repair workflow for 42 Maple Street and flagged it urgent. The crew lead will confirm a time before 8 a.m.

Outbound follow-up on a quote

  1. Agent

    Hello, this is calling from Northgate Renovations about the bathroom quote you requested on the 3rd.

  2. Caller

    Yes, I was wondering when I'd hear back.

  3. Agent

    The estimate is ready. I can start the follow-up workflow so the estimator sends it to you today. Would you like it emailed or texted?

  4. Caller

    Email is fine, the same address as before.

How to connect Pneumatic

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Pneumatic

    From Integrations in the dashboard, choose Pneumatic and enter the connection details from your Pneumatic account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Pneumatic actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Projects & tasks integrations

Questions, answered.

Does this work during the call or after it?

Both. Your agent can look up tasks and workflow status while the caller is on the line, and it can start a workflow during the call. Anything it starts appears in Pneumatic right away for your team.

What do I need to connect Pneumatic?

You need a Pneumatic account with access to the templates and tasks you want the agent to use. Sign in from the AgentCalls dashboard, then connect your Pneumatic account with your own credentials from its settings.

Which plan includes Pneumatic?

Integrations, including Pneumatic, are included from the AgentCalls Growth plan.

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Put your agent to work with Pneumatic.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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