Let your phone agent manage your monday.com boards and tasks while callers wait.

Connect Monday MCP to AgentCalls and your phone agent can work inside your monday.com workspaces during a call. It can look up an item on a board, check who owns a task and what its status is, add a new item or update a column, and log a request from a customer so your team sees it on the board right away. Your team keeps full control: the agent only uses the boards and workspaces you connect, and you can review every change in monday.com.

What your agent can do with Monday MCP

  • Look up an item on a board and read its status, owner and due date during a call
  • Create a new item from a caller's request, such as a job, lead or service ticket
  • Update a status or column when a customer confirms or cancels something
  • Add an update or note to an item so the team sees what was said on the call
  • Route follow-up tasks to the right person across your workspaces

Monday MCP exposes 96 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking on an existing order

  1. Caller

    Hi, I'm calling about my install. My name is Dana Reyes, and I was told it would be scheduled this week.

  2. Agent

    Hi Dana, let me check that for you. I can see your installation on the Scheduling board. It's currently set for Thursday at 10:30 AM with Marcus.

  3. Caller

    Great, can you move it to Friday afternoon instead?

  4. Agent

    I can do that. I've updated the date to Friday and added a note so Marcus knows about the change. Would any time after 1 PM work?

Logging a new service request

  1. Caller

    Our office printer keeps jamming. Can someone come look at it?

  2. Agent

    I'm sorry to hear that. I can log a service request for you now. What's the company name and the best number to reach you?

  3. Caller

    It's Brightline Dental, and the number is 555 0142.

  4. Agent

    Thanks. I've created a service ticket on the Support board, marked as high priority, and assigned it to the field team. Someone will call you before noon tomorrow.

Following up on a quote

  1. Agent

    Hello, this is calling from Harbor Build about the kitchen quote we sent last Tuesday. Is this a good time to talk for a minute?

  2. Caller

    Yes, go ahead. We're still deciding.

  3. Agent

    Understood. I've marked the quote as follow-up needed and set a reminder for next Monday. Is there anything you'd like the team to clarify before then?

  4. Caller

    Yes, ask them about the cabinet finish options.

  5. Agent

    Noted. I've added that question to the item so the sales team sees it before they call you back.

How to connect Monday MCP

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Monday MCP

    From Integrations in the dashboard, choose Monday MCP and enter the connection details from your Monday MCP account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Monday MCP actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent work with Monday MCP during the call or after it?

Both. During a call your agent can look up items, update columns and create new entries in real time. It can also add notes and tasks after the call ends, based on what was discussed.

What do I need to connect Monday MCP?

You need a monday.com account. Copy the credentials from your monday.com settings, then sign in to the AgentCalls dashboard and connect Monday MCP. The agent only accesses the boards and workspaces you allow.

Which plan includes Monday MCP?

Integrations, including Monday MCP, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Monday MCP.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.