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MailerSend

Send and track transactional email from your phone line with MailerSend.

Connect your MailerSend account and your agent can check sending domains, look up recipients and confirm whether a message was delivered while the caller is still on the line. Customers ask where their order confirmation or password reset email went, and your agent can answer with the real delivery status. It can also add a sending domain or create a webhook when you set up a new workflow, so your email operations stay in step with the calls you handle.

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What your agent can do with MailerSend

  • Check whether a sending domain is verified and its DNS setup is correct
  • Look up recipients on a domain to confirm an address is on your list
  • Create webhooks so you are notified when emails are sent, delivered or opened
  • Check your remaining API quota before a busy campaign
  • Remove webhooks that are no longer needed

MailerSend exposes 23 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks if a confirmation email arrived

  1. Caller

    Hi, I booked a call last night but I never got the confirmation email. Can you check?

  2. Agent

    Sure, let me look up your address in our email records. Can you spell it for me?

  3. Caller

    It's j.reyes@brightmail.co.

  4. Agent

    Thanks. The confirmation was delivered at 9:14 last night. Check your spam folder, and I can resend it now if you'd like.

Owner checks the domain after a DNS change

  1. Caller

    We updated our DNS records this morning. Are our emails going out properly yet?

  2. Agent

    Let me check the sending domain. One moment.

  3. Agent

    The domain northfield-dental.com is verified and the DNS records are correct. Your emails are sending normally.

  4. Caller

    Great, thank you.

Setting up delivery alerts for a new campaign

  1. Caller

    We're launching a spring promotion next week. Can we get notified when emails are opened?

  2. Agent

    Yes. I'll create a webhook on your sending domain for opened and delivered events. Where should the notifications go?

  3. Caller

    Send them to ops@harbourcafe.co.uk.

  4. Agent

    Done. The webhook is active, and your team will get event notifications starting today.

How to connect MailerSend

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect MailerSend

    From Integrations in the dashboard, choose MailerSend and enter the connection details from your MailerSend account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the MailerSend actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with MailerSend during the call or after it?

Both. During a call your agent can look up domains, recipients and delivery details right away. It can also run tasks you set up, such as creating a webhook, once the call ends.

What do I need to connect MailerSend?

You need a MailerSend account and an API token with the permissions you want the agent to use. Add the token in the AgentCalls dashboard under Integrations, then choose which actions the agent may perform.

Which plan includes this integration?

Tool integrations, including MailerSend, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with MailerSend.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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