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Mailercloud

Mailercloud for your phone calls: your agent looks up lists and contacts while you talk.

Connect Mailercloud to AgentCalls and your agent can work with your email lists during a call. It can check whether a caller is already in your audience, look up their details, and add new contacts to the right list. It can also set up custom contact fields so the information it collects is stored where your marketing team expects it. Your agent uses only the actions you allow, and you connect Mailercloud with your own credentials from its settings.

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What your agent can do with Mailercloud

  • Search contacts in a specific list to check whether a caller is already subscribed
  • Create a new recipient list for a campaign or a new customer group
  • Add custom properties to store details collected during calls
  • Update the name or description of an existing custom contact property
  • Check your Mailercloud plan and confirm the connection is working

Mailercloud exposes 6 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks to join the spring newsletter

  1. Caller

    Hi, I called last month about your spring workshops. Can you make sure I'm on your mailing list?

  2. Agent

    Of course. Can I have the email address you'd like us to use?

  3. Caller

    It's rachel.dunn@brightlane.co.

  4. Agent

    Thanks, Rachel. I checked and you're already on the Workshop Updates list. You'll get the spring schedule this Friday.

New list for a weekend promotion

  1. Caller

    We're running a weekend sale on bike tune-ups. Can you set up a list so we can send the offer only to people who ask about it?

  2. Agent

    Yes. I've created a list called Weekend Tune-up Sale. Do you want the sign-up question added to your intake form as well?

  3. Caller

    Yes, please.

  4. Agent

    Done. New callers who ask about the sale will be added to that list from today.

Outbound follow-up after a quote

  1. Agent

    Hi, this is the team at Harbor Dental calling for Mr. Okafor. I'm following up on your cleaning appointment on the 14th.

  2. Caller

    Oh, yes. I'm still deciding.

  3. Agent

    No problem. I've added a note to your contact record so our team can send you the new pricing sheet by email on Thursday.

  4. Caller

    That works. Thank you.

How to connect Mailercloud

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Mailercloud

    From Integrations in the dashboard, choose Mailercloud and enter the connection details from your Mailercloud account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Mailercloud actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Mailercloud during the call or after it?

Both. During a call your agent can look up contacts, check lists and add people when you ask it to. Changes are saved to your Mailercloud account straight away.

What do I need to connect Mailercloud?

You need a Mailercloud account. Sign in to the AgentCalls dashboard, open Integrations, and connect Mailercloud using the credentials from your Mailercloud settings.

Is Mailercloud included in my plan?

Integrations are included from the Growth plan. You can check your plan and connection status from the dashboard at any time.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Mailercloud.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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