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Mailcheck

Verify a caller's email address during the call with Mailcheck.

Mailcheck checks whether an email address is valid and likely to receive mail. Connect your Mailcheck account to AgentCalls and your agent can verify an email address the moment a caller gives it. If the address has a typo or will likely bounce, the agent can ask the caller to confirm or correct it before the details are saved. Fewer bad addresses in your list means fewer bounced confirmations and follow-ups that never arrive.

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What your agent can do with Mailcheck

  • Verify an email address as the caller spells it out, while they are still on the line
  • Catch typos and invalid domains before a booking confirmation is sent
  • Ask the caller to correct an address that will likely bounce
  • Keep only verified addresses in your customer records

Mailcheck exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

New client booking

  1. Caller

    Hi, I'd like to book a consultation for next Tuesday afternoon.

  2. Agent

    Of course. Can I take your email address so we can send the confirmation?

  3. Caller

    It's sarah.lin at brightpath dot co dot uk.

  4. Agent

    Thanks. I'm checking that address now. It looks like the domain may be mistyped. Did you mean brightpath.co.uk?

Invoice resend request

  1. Caller

    I never got my invoice from last month. Can you send it again?

  2. Agent

    Sure. Which email address should I use?

  3. Caller

    mike.hassan@gulfsupplies.ae

  4. Agent

    That address checks out, so the invoice will go there. I'll send it within the next few minutes.

Follow-up after a quote

  1. Agent

    Hello, this is calling from Northside Dental about the quote you requested. Is this a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    We have an updated estimate to email you. Is this still the best address for you?

  4. Caller

    Actually, use j.ortiz@newmail.com instead.

  5. Agent

    Thank you. That address is verified, so I'll send the estimate there today.

How to connect Mailcheck

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Mailcheck

    From Integrations in the dashboard, choose Mailcheck and enter the connection details from your Mailcheck account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Mailcheck actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Mailcheck work during the call or after it?

It works during the call. When a caller gives an email address, your agent can verify it right away and confirm or correct it before the call ends.

What do I need to connect Mailcheck?

You need an account with Mailcheck. Add your Mailcheck credentials from its settings in the AgentCalls dashboard, and the connection is ready to use.

Which plan includes Mailcheck?

Integrations, including Mailcheck, are included from the Growth plan.

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Put your agent to work with Mailcheck.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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