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MailboxValidator

Check caller email addresses with MailboxValidator during the call.

Connect MailboxValidator and your agent can check an email address while someone is still on the phone. It confirms whether the address is valid and deliverable, and flags disposable or free email providers before you save a lead or book an appointment. Each check uses one credit from your MailboxValidator account, so you only pay for what the agent actually checks.

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What your agent can do with MailboxValidator

  • Validate an email address during a call and report whether it looks deliverable
  • Flag disposable email providers before a lead or booking is saved
  • Identify free email providers such as Gmail or Outlook for your records
  • Ask a caller to spell or repeat an address when the first check fails

MailboxValidator exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking a dental appointment with an email check

  1. Caller

    Hi, I'd like to book a cleaning next Tuesday. You can send the confirmation to omar.hadi@brightpathdental.co.uk.

  2. Agent

    Thanks, Omar. Let me check that address so the confirmation reaches you.

  3. Agent

    That address checks out. I've booked you for Tuesday at 10:30 and sent the confirmation to it.

  4. Caller

    Perfect, thank you.

Caught a disposable address before saving a lead

  1. Caller

    I want a quote for kitchen repairs. My email is quickfix48@tempmail-box.net.

  2. Agent

    Happy to help with a quote. That address looks like a temporary one, so I may not be able to send the quote to it.

  3. Agent

    Could you give me a permanent email address so we can send you the written estimate?

  4. Caller

    Sure, try lena.price@gmail.com.

  5. Agent

    Got it. That one works, and I've saved your quote request.

Outbound reminder to a customer's email on file

  1. Agent

    Hello, this is Sam from Harbor Street Physio calling about your follow-up on Thursday. Is this Priya Raman?

  2. Caller

    Yes, that's me.

  3. Agent

    Thanks. I'll also send your exercise sheet to your email. I'm checking the address we have on file now.

  4. Agent

    The address on file is valid, so the sheet is on its way. See you Thursday at 2 PM.

How to connect MailboxValidator

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect MailboxValidator

    From Integrations in the dashboard, choose MailboxValidator and enter the connection details from your MailboxValidator account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the MailboxValidator actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

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Questions, answered.

Does the email check happen during the call or after it?

Both. Your agent can run a check while the caller is still on the line, so it can ask for a corrected address right away. You can also use checks on addresses already in your records.

What do I need to connect MailboxValidator?

You need a MailboxValidator account and your own credentials from its settings. Sign in to the AgentCalls dashboard, open Integrations, and add your credentials. Integrations are included from the Growth plan.

Does a passed check mean the mailbox is confirmed?

No. A check reports an overall validation verdict based on syntax, domain, mail-server and provider checks. It tells you the address is likely deliverable, but it does not confirm that a specific person reads that inbox.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with MailboxValidator.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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