KoboToolbox

Let your agent look up KoboToolbox projects and submissions during a call.

Connect KoboToolbox to AgentCalls and your agent can find survey projects, check whether a form is live, and look up individual submissions while it talks to a caller. It can also start an export when someone asks for the latest responses. The agent works with the tools you have already connected, using your own KoboToolbox credentials from its settings, so only the actions you allow are available on a call.

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What your agent can do with KoboToolbox

Find survey projects and visible assets in your KoboToolbox account by name
Check whether a project is deployed and can accept submissions
Look up a single submission by its ID so a caller can confirm what they sent
Start a submission export and send the result link to the caller or your team
Create a draft project by cloning an existing form for a new survey

KoboToolbox exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks whether their survey was received

Caller
Hi, I filled in the community health survey last Tuesday but I never got a confirmation. Can you check it went through?
Agent
Sure, I can look that up. Do you have the submission reference number from the confirmation email, or the date and village name you used?
Caller
The village was Harlow Green, and it was around 3 pm on the 14th.
Agent
Thanks. I found a submission from Harlow Green on the 14th at 3:12 pm, and it is marked complete. Your response was received.

Field coordinator checks if the new form is live

Caller
Is the water access survey open yet? We were supposed to start collecting today.
Agent
Let me check the project for you. The water access survey was deployed this morning and it is accepting submissions.
Caller
Great. Can you send me the link to the latest responses?
Agent
I have started an export of all submissions so far. I will text you the download link as soon as it is ready, usually within a minute.

Outbound follow-up on a draft survey

Agent
Hello, this is calling from the research team. We created a draft of the household income survey last week and wanted to confirm it is ready to go live.
Caller
Not yet, we still need to review two questions on the consent section.
Agent
No problem. I will leave it as a draft. I will call back Thursday morning to check whether it can be deployed.

How to connect KoboToolbox

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect KoboToolbox
From Integrations in the dashboard, choose KoboToolbox and enter the connection details from your KoboToolbox account settings.
3
Choose the actions
In the agent editor, enable the KoboToolbox actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Projects & tasks integrations

Questions, answered.

Does this work during the call or after it?

Both. Your agent can look up projects and submissions while a caller is on the line, and it can start exports and send follow-up messages after the call ends.

What do I need to connect KoboToolbox?

You need an active KoboToolbox account. Sign in to AgentCalls, open the Tools section of your dashboard, and add KoboToolbox with your own credentials from its settings.

Which plan includes this integration?

Integrations, including KoboToolbox, are included from the Growth plan.

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Put your agent to work with KoboToolbox.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.