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Kickbox

Verify email addresses during the call with Kickbox and AgentCalls.

Connect Kickbox to AgentCalls and your agent can check an email address while the caller is still on the line. It confirms whether an address is deliverable before your team sends a booking confirmation, quote, or account invite. Your agent can ask for an email, verify it in real time, and read back the result so the caller can correct a typo before it causes a problem. Connect your Kickbox account from the AgentCalls dashboard and the agent can start using it on your next call.

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What your agent can do with Kickbox

  • Verify a single email address in real time during a call
  • Catch typos and undeliverable addresses before a confirmation is sent
  • Confirm a caller's email before booking, quoting, or sending an invite
  • Flag risky or disposable addresses so your team can follow up

Kickbox exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking confirmation with a typo check

  1. Caller

    I'd like to book a haircut for Saturday. You can send the confirmation to sarah.k@gmial.com.

  2. Agent

    Thanks, Sarah. That address looks like it may have a typo. Did you mean gmail.com?

  3. Caller

    Oh, yes, gmail.com. Sorry about that.

  4. Agent

    No problem. I've verified sarah.k@gmail.com and it's good. Your confirmation will go there shortly.

Quote request for a new client

  1. Caller

    I need a quote for kitchen cabinet installation. Can you email it to me?

  2. Agent

    Certainly. What's the best email address for the quote?

  3. Caller

    It's james.whitfield@brightlane-builders.co.uk.

  4. Agent

    Let me check that address. It's verified and deliverable. I'll send the quote to james.whitfield@brightlane-builders.co.uk within the hour.

Outbound follow-up on an account invite

  1. Agent

    Hello, this is calling from Desert Dental for Mr. Hassan. We sent a portal invite to your email last week, but it bounced. Can I confirm a better address?

  2. Caller

    Sure, use nadia.hassan@outlook.com.

  3. Agent

    Thank you. I've verified that address and it's ready to receive the invite. You'll get it in a few minutes.

How to connect Kickbox

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Kickbox

    From Integrations in the dashboard, choose Kickbox and enter the connection details from your Kickbox account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Kickbox actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the verification happen during the call or after it?

During the call. Your agent can verify an email address in real time, so it can ask the caller to correct a typo or confirm the address before the call ends.

What do I need to connect Kickbox?

A Kickbox account with your own credentials. Add them in your Kickbox settings, then sign in to the AgentCalls dashboard and connect the tool. Integrations are included from the Growth plan.

Can the agent verify a whole email list?

Kickbox Single Verification checks one address at a time during a call. Bulk list cleaning is not part of what the agent does on a phone call.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Kickbox.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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