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Kanbanize cards, boards and comments, handled by your phone agent.

Kanbanize helps product teams run work with Lean and Kanban principles. With AgentCalls connected to your Kanbanize account, your agent can add comments to cards, check board milestones, confirm who is watching a card, and look up block reasons while a caller is on the line. It can also log updates and clean up cards after a call. You connect your own Kanbanize account from its settings, so the agent works only inside the boards you give it access to.

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What your agent can do with Kanbanize

  • Add a comment to a card while the caller is still on the line
  • Check whether a milestone exists on a board before you promise a date
  • Confirm whether a specific team member is watching a card
  • List the block reasons available on a board to explain a delay
  • Delete a card or archived board when a request is cancelled

Kanbanize exposes 24 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks for an update on a feature request

  1. Caller

    Hi, this is Dana Ortiz from Brightline. Can you tell me where our feature request is?

  2. Agent

    Sure, Dana. I can see the card. It is in review and is currently blocked by a pending security check.

  3. Caller

    Okay. Can you add a note that we need it before the 15th of next month?

  4. Agent

    Done. I added your deadline as a comment on the card so the product team sees it today.

Checking a release milestone before a sales call

  1. Caller

    Is the Q3 release milestone set up on the Platform board?

  2. Agent

    Yes, the Q3 milestone is on the Platform board. Would you like me to check who is watching the related card?

  3. Caller

    Yes, please. I want to know if Marcus is following it.

  4. Agent

    Marcus is a watcher on that card. I will leave a note that you called about it.

Follow-up call about a cancelled project

  1. Caller

    Hello, it is Rahul Mehta. We decided to drop the onboarding redesign project.

  2. Agent

    Understood, Rahul. I can remove the onboarding card from the board for you. Should I go ahead?

  3. Caller

    Yes, please remove it.

  4. Agent

    The card has been deleted. Thank you for letting us know, Rahul.

How to connect Kanbanize

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Kanbanize

    From Integrations in the dashboard, choose Kanbanize and enter the connection details from your Kanbanize account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Kanbanize actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or only afterwards?

Both. Your agent can look up cards, check milestones and add comments while the caller is on the line, and it can log follow-up notes once the call ends.

What do I need to connect Kanbanize?

You need an active Kanbanize account. Connect it with your own credentials from the Kanbanize settings inside the AgentCalls dashboard. Only boards you grant access to will be used.

Which AgentCalls plan includes this integration?

Kanbanize is included from the Growth plan onwards, at no extra cost per action.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Kanbanize.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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