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HR & recruiting

Greenhouse

Greenhouse on your phone line: your agent handles candidate questions and recruiting tasks during calls.

Connect Greenhouse and your AgentCalls agent can work with your recruiting records while it talks to candidates and hiring managers. It can look up a candidate, apply a tag, add a note to the right record, and confirm what happened before the call ends. Your agent can also reactivate a user who needs sign-in access again or block spam sources that keep sending applications. Set it up with one click from the AgentCalls dashboard, and it takes effect on your next call.

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What your agent can do with Greenhouse

  • Look up a candidate's application status and answer common questions during the call
  • Apply an existing candidate tag so the recruiting team sees the right label
  • Reactivate a previously deactivated Greenhouse user when a team member returns
  • Block spam sources such as repeat IP addresses or email domains flooding your inbox

Greenhouse exposes 134 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Candidate checks their application status

  1. Caller

    Hi, I applied for the operations coordinator role last week and wanted to check where things stand.

  2. Agent

    Thanks for calling. Can I have the email address you applied with so I can find your application?

  3. Caller

    It's daniel.reyes@mail.com.

  4. Agent

    Found it, Daniel. Your application is in the phone screen stage, and the recruiter, Priya, is scheduling those this week. I've added a note that you called to ask about timing.

Inbound candidate asks to be tagged for a future role

  1. Caller

    I'm a finance analyst. Can you make sure my profile is flagged for any openings in the London office?

  2. Agent

    Yes. I'll apply the London finance tag to your profile now. Could you confirm the email address on your application?

  3. Caller

    Sure, it's aisha.khan@outlook.com.

  4. Agent

    Done, Aisha. The London finance tag is on your profile, so the team will see it the next time they search for candidates in that area.

Hiring manager returns from leave

  1. Caller

    Hi, this is Tom Walsh from the sales team. I'm back from leave today and I can't get into Greenhouse.

  2. Agent

    Welcome back, Tom. I can restore your sign-in access now. Can you confirm your work email so I match the right account?

  3. Caller

    It's tom.walsh@yourcompany.com.

  4. Agent

    Your access is restored. You can sign in to Greenhouse again. If the page still doesn't load, let the recruiting team know and they can check it on their side.

How to connect Greenhouse

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Greenhouse

    From Integrations in the dashboard, choose Greenhouse and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Greenhouse actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Use cases that use Greenhouse

Use casesRecruitment screeningThe agent calls applicants, asks your screening questions, records the answers and books interviews for the ones who pass.

Industries

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Questions, answered.

Does the agent work with Greenhouse during the call, or only after?

Both. During a call, your agent can look up candidate records, apply tags, and reactivate users so the caller gets an answer straight away. Anything the agent changes is saved to Greenhouse at that moment.

What do I need to connect Greenhouse?

You need an active Greenhouse account with the permissions your team already uses. Open the AgentCalls dashboard, choose Greenhouse, and sign in to the tool. The connection is one click.

Which AgentCalls plan includes Greenhouse?

Integrations, including Greenhouse, are included from the Growth plan.

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Put your agent to work with Greenhouse.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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