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Forms & surveys

Fillout Forms

Let your agent look up Fillout form responses and submissions during the call.

Fillout Forms is where many small businesses collect bookings, intake details, quote requests and feedback. Connect your Fillout account and your agent can search your forms and pull the details a caller needs without anyone digging through a dashboard. Your agent can see which forms you have, check what has been submitted, and confirm a caller's details from an earlier form. The business connects Fillout with its own credentials from the tool's settings, and the agent works only with the forms you choose to share.

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What your agent can do with Fillout Forms

  • List the forms in your Fillout account so the agent knows what it can work with
  • Look up a caller's earlier form submission by name, email or phone number
  • Confirm intake details a client filled in before the call, such as service and preferred date
  • Check whether a request form was submitted and tell the caller what happens next

Fillout Forms exposes 22 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller checks their intake form before a visit

  1. Caller

    Hi, I filled in your new patient form last week but I'm not sure it went through. Can you check?

  2. Agent

    Of course. Can I have the email address you used on the form?

  3. Caller

    It's rachel.moreno@example.com.

  4. Agent

    Found it. Your form was submitted on Tuesday, and it lists a cleaning and a check-up. Your appointment with Dr. Patel is still set for Thursday at 10:30. Anything you want to change?

Quote request follow-up

  1. Caller

    I sent a quote request for a kitchen repaint. Has anyone looked at it?

  2. Agent

    I can see your request from Monday for a 12 by 14 foot kitchen. It's marked as new. Would you like me to note that you're calling about the timeline?

  3. Caller

    Yes, I need it done before the 20th if possible.

  4. Agent

    Noted. I've added that to your request, and the team will call you back tomorrow morning before ten.

Outbound reminder about a missing survey

  1. Agent

    Hello, this is Northside Dental calling for Mr. Okafor. We're following up on the pre-visit questionnaire you started but didn't finish.

  2. Caller

    Oh, right. I forgot about that.

  3. Agent

    No problem. Would you like to finish it now? I can read the remaining questions to you, or send the link by text.

  4. Caller

    Send me the link, please.

How to connect Fillout Forms

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Fillout Forms

    From Integrations in the dashboard, choose Fillout Forms and enter the connection details from your Fillout Forms account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Fillout Forms actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Fillout during the call or after it?

During the call. Your agent can look up form submissions and confirm details while the caller is on the line, and it can note updates for your team.

What do I need to connect Fillout?

A Fillout account with access to the forms you want to use. Enter your credentials from the Fillout settings in the AgentCalls dashboard, then choose which forms the agent can see.

Which plan includes this integration?

Integrations are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Fillout Forms.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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