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DeBounce

Check email addresses on live calls with DeBounce and your agent.

Connect DeBounce to AgentCalls and your voice agent can validate an email address while the caller is still on the line. It tells you whether the address is deliverable and why, so a booking or sign-up does not go out with a bad address. Your agent can also check your remaining validation credits and the status of a bulk list, so you know if a campaign has finished before you act on it.

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What your agent can do with DeBounce

  • Validate a caller's email address during the call and confirm if it can receive mail
  • Read back the deliverability result and reason so the agent can ask for a corrected address
  • Check your remaining DeBounce credit balance before running more validations
  • Report bulk validation list progress and share the result link when it is ready
  • Summarise recent DeBounce API usage for a date range on request

DeBounce exposes 4 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

New client sign-up on an inbound call

  1. Caller

    Hi, I'd like to set up an account for my bakery. My email is sarah.k at bakerymail dot co.

  2. Agent

    Thanks, Sarah. Let me check that address for you.

  3. Agent

    That one came back as undeliverable. Could you spell the part after the at sign again?

  4. Caller

    Sorry, it's sarah.k at bakerymail dot com.

  5. Agent

    Perfect, that address is valid. I've added it to your new account and sent the welcome details there.

Checking a bulk campaign before a callback

  1. Caller

    Did the list cleaning for the spring offer finish yet?

  2. Agent

    Let me look up the bulk validation job for you.

  3. Agent

    It's 100 percent complete. The results are ready, and I can text you the download link now.

  4. Caller

    Yes, please send it to my mobile.

  5. Agent

    Done. The link is on its way to your phone.

Monthly credit check from the owner

  1. Caller

    Before we run the weekend promotion, how many validation credits do we have left?

  2. Agent

    Checking your DeBounce account now.

  3. Agent

    You have 4,280 credits remaining. Basic validation uses one credit per address, so that covers a large mailing.

  4. Caller

    Good. Please also tell me how many validation calls we made last month.

  5. Agent

    I'll pull the API usage for last month. Your team made 3,912 validation calls across that period.

How to connect DeBounce

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect DeBounce

    From Integrations in the dashboard, choose DeBounce and enter the connection details from your DeBounce account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the DeBounce actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent validate emails during the call or only afterwards?

Both. Your agent can validate an address while the caller is still on the line and read back the result. It can also check bulk list status and credit balances at any point in a call.

What do I need to connect DeBounce?

You need an active DeBounce account. Sign in to AgentCalls, open the integrations section, choose DeBounce and connect it with your own credentials from the DeBounce settings. Connection takes a few minutes.

Which AgentCalls plan includes this integration?

Integrations, including DeBounce, are included from the Growth plan.

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Put your agent to work with DeBounce.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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