Inbound job request becomes a task
- Caller
Hi, I need the kitchen cabinet order updated before Friday. Can someone look at it?
- Agent
Of course. May I have your name and the job number?
- Caller
It's Maria Lopez, job 4471.
- Agent
Thanks, Maria. I've created a task titled 'Update kitchen cabinet order, job 4471' with a Friday due date and added it to the operations board. The team will see it this afternoon.