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Forms & surveys

Cabinpanda

Let your agent look up and manage CabinPanda forms during a call.

CabinPanda runs online forms and collects the answers. Connect your CabinPanda account to AgentCalls with your own credentials from the tool's settings, and your agent can use it while it talks. It can check which forms you have, pull the fields on a form so a caller knows what to send, and confirm the details of a form or integration. Your agent can also create a new form for a caller who needs to collect information, or remove a form you no longer use. Connect once, and every call can reach your CabinPanda data.

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What your agent can do with Cabinpanda

  • Check which forms exist in your CabinPanda account during the call
  • Read the fields and labels of a form so the caller knows what to provide
  • Create a new form with the fields you specify when a caller needs to collect details
  • Review the status and settings of your connected integrations
  • Confirm your account profile before the agent takes action

Cabinpanda exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks which form to fill in

  1. Caller

    Hi, I was told I need to fill in a registration form before my visit. Can you tell me which one?

  2. Agent

    Of course. I see a form called New Patient Intake in your account. Would you like me to go through the questions with you?

  3. Caller

    Yes please, what does it ask for?

  4. Agent

    It asks for your full name, date of birth, a contact number and any current medications. You can also complete it online at the link we send by text.

Setting up a new feedback form

  1. Caller

    We want to collect feedback from customers after each delivery. Can you set that up?

  2. Agent

    Yes. I can create a new form. Should it ask for a rating from one to five and a comment box?

  3. Caller

    Yes, and add a field for the delivery date.

  4. Agent

    Done. The Delivery Feedback form is ready with a rating, a comment and a delivery date field. It is live in your CabinPanda account now.

Customer checks an integration

  1. Caller

    Is the link between my forms and my CRM still working?

  2. Agent

    Let me check. The CRM integration is listed as active and was last updated three days ago. Nothing needs fixing.

  3. Caller

    Great, thanks for checking.

  4. Agent

    Happy to help. I can also send you a summary of recent submissions by email if you want one.

How to connect Cabinpanda

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Cabinpanda

    From Integrations in the dashboard, choose Cabinpanda and enter the connection details from your Cabinpanda account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Cabinpanda actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Forms & surveys integrations

Questions, answered.

Does the agent work with CabinPanda during the call or after it?

Both. During a call your agent can look up forms, read their fields and create new forms in real time. It can also run as part of your normal workflow after the call ends.

What do I need to connect CabinPanda?

You need an active CabinPanda account. Enter your credentials from the CabinPanda settings page into the AgentCalls dashboard, then sign in to finish the connection.

Which plan includes this integration?

Integrations, including CabinPanda, are included from the Growth plan.

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Put your agent to work with Cabinpanda.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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