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Let your phone agent check stock and update BoxHero inventory during calls.

Connect BoxHero to AgentCalls and your voice agent can work with your inventory while it talks to customers. It can check whether an item is in stock, look up a SKU or price, and log a change to a product count when a delivery or sale is confirmed. Your team keeps one source of truth in BoxHero, and callers get accurate answers without waiting for someone to check the shelf. Connect your BoxHero account once from your AgentCalls dashboard and the agent uses your existing inventory data.

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What your agent can do with Boxhero

  • Check live stock levels for a product by name or SKU during a call
  • Answer price and location questions from your BoxHero records
  • Log stock adjustments when a delivery or order is confirmed by phone
  • Notify your team about low-stock items after a call

Boxhero exposes 14 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound stock check

  1. Caller

    Hi, do you have the 12-inch cast iron pan in stock? I need two.

  2. Agent

    Let me check that for you. We have seven in stock, so two is no problem. Would you like me to hold them for pickup?

  3. Caller

    Yes please, under the name Daniel Reyes.

  4. Agent

    Done. Two pans are held for Daniel Reyes until 6 PM today.

Delivery confirmation

  1. Caller

    This is Sarah from Northline Supply. We're dropping off 40 cases of the 500 ml bottles tomorrow morning.

  2. Agent

    Thanks, Sarah. I'll note 40 cases of the 500 ml bottles as incoming for tomorrow. Is the delivery expected before 10 AM?

  3. Caller

    Yes, around 9 AM.

  4. Agent

    Got it. The receiving team will see the expected stock in BoxHero when it arrives.

Outbound low-stock follow-up

  1. Agent

    Hello, this is the Ridge Street Bakery team calling about your order. We're running low on the organic flour you usually take. Would you like us to reserve 10 bags for Thursday?

  2. Caller

    Yes, that works. Put it on the usual account.

  3. Agent

    Perfect. Ten bags are reserved for Thursday on your account. Thank you.

How to connect Boxhero

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Boxhero

    From Integrations in the dashboard, choose Boxhero and enter the connection details from your Boxhero account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Boxhero actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the integration work during the call or after it?

Both. Your agent can check stock and look up items while the caller is on the line, and it can log updates to BoxHero at the end of a call or as the conversation confirms them.

What do I need to connect BoxHero?

You need an active BoxHero account. Sign in from your AgentCalls dashboard, enter your BoxHero credentials in the tool settings, and the agent can start using your inventory data.

Which AgentCalls plan includes BoxHero?

Integrations, including BoxHero, are included from the Growth plan.

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Put your agent to work with Boxhero.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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