Zoho Inventory

Connect Zoho Inventory and let your agent check stock and take orders by phone.

Connect Zoho Inventory to your AgentCalls number and your agent can answer stock and order questions while the caller is on the line. It checks item availability, looks up order status, and creates new sales orders from what the caller asks for. Your inventory stays in one place, and your agent works from the same numbers your team uses every day.

What your agent can do with Zoho Inventory

  • Check stock levels and availability for items a caller asks about
  • Look up the status and tracking of an existing sales order
  • Create a new sales order or quote from details given on the call
  • Answer questions about pricing, backorders and restock dates from your records

Zoho Inventory exposes 67 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Stock check before a purchase

  1. Caller

    Hi, do you still have the 500 ml stainless bottles in navy?

  2. Agent

    Let me check. We have 36 navy 500 ml bottles in stock, and they are 42 dollars each. How many do you need?

  3. Caller

    Twelve. Can you put them on an order for Lena Ortiz?

  4. Agent

    Done. I created sales order SO-2291 for 12 bottles under Lena Ortiz. I can email you the confirmation now.

Order status follow-up

  1. Caller

    I ordered a coffee grinder last Tuesday. Where is it?

  2. Agent

    I found order SO-2274 for a burr coffee grinder. It was packed yesterday and shipped with tracking ending 4418.

  3. Caller

    Great, when will it arrive?

  4. Agent

    The carrier expects delivery on Thursday between 10 am and 2 pm.

Restock call to a wholesale buyer

  1. Agent

    Hello James, this is the team at Northside Supply. The walnut desk organizers you ordered last spring are back in stock.

  2. Caller

    Oh good. How many do you have now?

  3. Agent

    We have 80 in the warehouse, and the wholesale price is unchanged at 18 pounds each. Should I reserve 40 for you?

  4. Caller

    Yes, please reserve 40.

How to connect Zoho Inventory

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Zoho Inventory

    From Integrations in the dashboard, choose Zoho Inventory and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the Zoho Inventory actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent use Zoho Inventory during the call or after it?

During the call. When a caller asks about stock, an order or a quote, your agent looks up the live record in Zoho Inventory and can create a new order before the call ends.

What do I need to connect Zoho Inventory?

An active Zoho Inventory account. Sign in to the tool from the AgentCalls dashboard and approve access in one click.

Which plan includes this integration?

Integrations, including Zoho Inventory, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Zoho Inventory.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.