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Your agent checks orders, stock and collection items on Webflow while on the phone.

Connect Webflow to AgentCalls and your agent can look up orders, check inventory and read site details during a call. It can also create or remove collection items and mark orders as fulfilled, so your store and content stay current without you touching the dashboard. Connect with your own Webflow credentials from the tool's settings. Works with the Webflow tools in your account.

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What your agent can do with Webflow

  • Look up an order's status, items, payment and shipping details by order ID
  • Check current stock levels for a product before confirming it to a caller
  • Add new items to a Webflow collection, such as a menu entry or a new listing
  • Mark an order as fulfilled once it has been shipped or collected

Webflow exposes 59 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer checks where an order is

  1. Caller

    Hi, I placed an order on your store last Tuesday and I still haven't got a shipping update.

  2. Agent

    Sorry about that. Can I have the order number from your confirmation email?

  3. Caller

    It's 4417.

  4. Agent

    Thanks. Order 4417 was paid on Tuesday and two ceramic mugs are packed. It was marked as shipped this morning, so it should reach you within three working days.

Confirming stock before a sale

  1. Caller

    Do you still have the navy linen throw in stock? I'd like two if you do.

  2. Agent

    Let me check that for you. The navy linen throw has six left in stock.

  3. Caller

    Great. Can you put two aside for me?

  4. Agent

    I can take your details now and hold two units while you complete checkout on the website.

Adding a new listing over the phone

  1. Caller

    Please add the spring lavender candle to the products collection. It's £18 and it's going live today.

  2. Agent

    Got it. I'll add Spring Lavender Candle to the products collection with a slug of spring-lavender-candle, priced at £18.

  3. Caller

    Make sure it's published, not a draft.

  4. Agent

    Done. The item is created and set to live. It will appear on the site after your next publish.

How to connect Webflow

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Webflow

    From Integrations in the dashboard, choose Webflow and enter the connection details from your Webflow account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Webflow actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All E-commerce & payments integrations

Questions, answered.

Does the agent use Webflow during the call or only afterwards?

Both. During a call your agent can look up orders, check inventory and read site details immediately. Actions such as creating an item or marking an order as fulfilled also run during the call when the caller asks for them.

What do I need to connect Webflow?

A Webflow account with access to the site you want the agent to use. You connect it with your own credentials from the Webflow settings, then sign in from the AgentCalls dashboard to link it to your agent.

Which AgentCalls plan includes the Webflow integration?

Integrations, including Webflow, are included from the Growth plan. Lower plans do not include tool connections.

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Put your agent to work with Webflow.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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