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Zixflow data and messaging on every call. Your agent checks delivery and updates your CRM.

Connect Zixflow and your agent can work inside your CRM while it talks to customers. It can check whether an SMS, email or WhatsApp message was delivered, opened or bounced, so it can answer "did you get my message" without a callback. It can list the status and select options on a lead's record, and it can check which variables a WhatsApp template needs before a follow-up is sent. Your team keeps full control of the data. The agent only reads and writes the fields you have set up.

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What your agent can do with Zixflow

  • Check whether an SMS, email or WhatsApp campaign message was delivered, opened, clicked or bounced
  • Read the status and option values on a lead or contact record during the call
  • Confirm the variables a WhatsApp template needs before sending a follow-up
  • Add a custom attribute to a collection or list when your team needs to track a new field

Zixflow exposes 7 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks if a reminder was received

  1. Caller

    Hi, I think I missed your text about the renewal. Did it actually go through?

  2. Agent

    Let me check that for you. Can I have the mobile number you use?

  3. Caller

    It's 555 0142 77.

  4. Agent

    Thanks. The renewal SMS was delivered yesterday at 4:12 pm. It was not opened yet. Would you like me to resend it to your email as well?

Lead status check on an inbound call

  1. Caller

    I'm calling about the Harbor Dental quote. Where are we on that?

  2. Agent

    I can see the lead under Harbor Dental. The status is Quote Sent, and the last email was opened this morning. Do you want me to move it to Follow Up?

  3. Caller

    Yes, please. Set it for Thursday.

  4. Agent

    Done. The status is now Follow Up, with a reminder for Thursday.

Outbound WhatsApp follow-up

  1. Agent

    Hello, this is Maya from Crest Plumbing. I'm calling about the boiler service you asked about last week.

  2. Caller

    Oh yes. Did you send me the price list?

  3. Agent

    I'll send it to your WhatsApp while we talk. Your WhatsApp message to Omar Haddad went out with the price template and was delivered just now.

  4. Caller

    Got it, thanks. I'll look at it and call back.

How to connect Zixflow

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Zixflow

    From Integrations in the dashboard, choose Zixflow and enter the connection details from your Zixflow account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Zixflow actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can check messages and look up records while it is on the call, and it can update fields when the call ends if you want that.

What do I need to connect Zixflow?

You need a Zixflow account and its connection details, which you enter from your AgentCalls dashboard. Your agent then uses only the collections and lists you allow.

Which plan includes this integration?

Zixflow is included from the Growth plan. Lower plans can see the integration but cannot connect it.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Zixflow.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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