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CRM & sales

ZeroBounce

Check email addresses before your agent sends a single message on a call.

ZeroBounce tells you whether an email address is valid, risky or invalid before you use it. Connect your ZeroBounce account to AgentCalls and your voice agent can validate a lead's email during the call, score how promising a lead looks, check recent engagement, and find email addresses for a company's domain. Bad addresses get caught before they reach your inbox or your outreach list.

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What your agent can do with ZeroBounce

  • Validate a caller's email address during the call and read back the result
  • Score a single lead's email quality before following up
  • Check recent opens and clicks for an address to gauge engagement
  • Look up likely email addresses for a company domain
  • Add or remove addresses from your allowlist or blocklist

ZeroBounce exposes 22 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming an email before a quote is sent

  1. Caller

    Hi, I'd like a quote for a bathroom refit. Can you send it to my email?

  2. Agent

    Happily. What's the email address you'd like it sent to?

  3. Caller

    It's dana.reyes@hallmarkplumbing.co.uk.

  4. Agent

    Thanks, Dana. That address checks out as valid, so the quote will reach you. I'll send it within the hour.

Scoring a lead from a sales inquiry

  1. Caller

    I'm calling about the office cleaning package. My work email is tom@brightlinelogistics.com.

  2. Agent

    Let me check that address before I add you to the list. It looks valid and scores well for a business domain. Can I ask how many offices you'd need cleaned?

  3. Caller

    Three, across downtown Dubai.

  4. Agent

    Got it. I'll pass that to our team and they'll send a proposal to tom@brightlinelogistics.com by Thursday.

Following up on a lead that went quiet

  1. Agent

    Hi, this is Maya calling from Oakridge Dental. I'm reaching out about the checkup reminder we sent to your inbox.

  2. Caller

    Oh, I didn't see it. What's the earliest you have on Saturday?

  3. Agent

    We have 9:30 and 11:15 this Saturday. Before I send you the details, I'll confirm your email is still active so the reminder reaches you.

  4. Caller

    Sure, it's rachel.kim@gmail.com.

  5. Agent

    That address is valid. I've booked you for 9:30 on Saturday and sent the confirmation there.

How to connect ZeroBounce

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect ZeroBounce

    From Integrations in the dashboard, choose ZeroBounce and enter the connection details from your ZeroBounce account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the ZeroBounce actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent check emails during the call or after it?

Both. Your agent can validate or score an address while the caller is still on the line, so you can catch a typo immediately. It can also run batch checks and domain lookups after the call.

What do I need to connect ZeroBounce?

A ZeroBounce account with its own credentials. Sign in to your ZeroBounce settings, copy the credentials, and enter them in the AgentCalls dashboard under Integrations. Nothing else is needed.

Which plan includes this integration?

Integrations, including ZeroBounce, are included from the Growth plan.

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Put your agent to work with ZeroBounce.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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