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Read documents, extract fields and run agents during calls with VLM Run.

Connect VLM Run to your AgentCalls number and your agent can work with the files and documents your business already uses. During a call it can find an uploaded file, pull structured details such as invoice totals, dates or contact fields from an image or PDF, and check the status of an extraction it started earlier. Your agent can also run one of your saved VLM Run agents to handle a multi-step document task. Callers get answers in seconds, and your team gets clean structured data without manual entry.

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What your agent can do with VLM Run

  • Find an uploaded file or document by ID during a call and confirm it is on record
  • Extract structured fields like totals, dates and names from an invoice, form or photo
  • Check whether a document extraction is finished and read back the result to the caller
  • Run one of your saved VLM Run agents to process a document or image
  • List your available agents and extraction domains so your agent uses the right one

VLM Run exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a submitted invoice

  1. Caller

    Hi, I emailed you an invoice last week for the kitchen repair. Can you tell me if you received it?

  2. Agent

    Yes, I can see it. The file came in on Tuesday. Can I get the invoice number or the customer name?

  3. Caller

    It's INV-2041, under Maria Lopez.

  4. Agent

    Thanks Maria. Invoice INV-2041 is on file and marked for payment of 1,250 dollars, due on the 28th.

Pulling details from a photographed form

  1. Caller

    I just took a photo of the warranty card for my heater. Can you log it under my account?

  2. Agent

    Sure. I'm reading the card now. Can you confirm the serial number is the one starting with HT-7?

  3. Caller

    Yes, that's right.

  4. Agent

    Got it. The warranty is saved to your account with a purchase date of March 4 and a two-year coverage period.

Follow-up call on a pending extraction

  1. Caller

    Did the contract we uploaded yesterday finish processing?

  2. Agent

    Let me check. It's complete. The client name, start date and monthly fee have been extracted.

  3. Caller

    Great, can you read me the monthly fee?

  4. Agent

    The monthly fee is 4,800 pounds, starting on the first of next month.

How to connect VLM Run

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect VLM Run

    From Integrations in the dashboard, choose VLM Run and enter the connection details from your VLM Run account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the VLM Run actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

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All Documents, notes & files integrations

Questions, answered.

Does the agent use VLM Run during the call or after it?

Both. During a call your agent can look up files, start an extraction and check its status. Longer jobs can keep running after the call ends, and your agent reads the result on the next call or in a follow-up.

What do I need to connect VLM Run?

You need an account with VLM Run. Sign in to your AgentCalls dashboard, open the integrations section and connect VLM Run using your own credentials from its settings. Integrations are included from the Growth plan.

Will extractions use my VLM Run credits?

Yes. Some extractions and agent runs consume credits in your VLM Run account. Your agent only starts the jobs you allow it to run, and you can check your usage in VLM Run at any time.

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Put your agent to work with VLM Run.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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