Customer asks for a signed contract
- Caller
Hi, I signed the service agreement last week but I lost my copy. Can you send it again?
- Agent
Of course. Can I have the name on the account or the email you used?
- Caller
It's Maya Thompson, maya.thompson@brightfieldco.com.
- Agent
Thanks, Maya. I found the signed agreement from the 14th. I've sent a secure download link to your email and to your phone. The link stays active for 24 hours.