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Marketing & social

TwitterShots

Send a screenshot of any public X post during a call, straight from TwitterShots.

Connect TwitterShots and your agent can work with public X posts while it talks to a customer. It can fetch the text and stats of a tweet, check how many credits you have left, and produce a screenshot of a post a caller mentions. Connect it with your own TwitterShots credentials from the tool's settings. Each successful render or content fetch uses one credit, and the agent reports back in plain language so you always know what it did.

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What your agent can do with TwitterShots

  • Read the text, stats and media of a public post while the caller is still on the line
  • Generate a screenshot of a public post and send the link to the caller by text message
  • Fetch several public posts at once to answer questions about a campaign or thread
  • Check your remaining TwitterShots credits before running a batch of renders
  • Keep a saved image of a post when a customer needs proof for a record

TwitterShots exposes 5 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a post they saw

  1. Caller

    Hi, I saw your offer on X yesterday. Can you tell me what the post said about the weekend discount?

  2. Agent

    Of course. Let me pull up that post. It went out on Thursday and offers 20 percent off all bookings from Friday to Sunday. Do you want me to text you a screenshot so you have it?

  3. Caller

    Yes please, send it to this number.

  4. Agent

    Done. The screenshot is on its way to your phone now.

Marketing manager checks a campaign

  1. Caller

    Can you check how the three launch posts from last week are doing?

  2. Agent

    Sure. The launch post from Tuesday has 412 likes and 58 reposts. The one from Wednesday has 190 likes. The Thursday post has 33 likes so far.

  3. Caller

    Good. And do we have enough TwitterShots credits left for the report?

  4. Agent

    You have 146 credits remaining out of 500, so there is plenty for the report.

Outbound follow-up with a screenshot

  1. Agent

    Hello, this is Maya calling from Northfield Coffee. We posted about our new seasonal menu on X and I wanted to make sure you saw it.

  2. Caller

    I did not. Can you tell me what is on it?

  3. Agent

    The autumn menu includes a pear and cardamom latte and a maple oat cookie. I can send you the post as a screenshot if that helps.

  4. Caller

    That would be great, thanks.

How to connect TwitterShots

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect TwitterShots

    From Integrations in the dashboard, choose TwitterShots and enter the connection details from your TwitterShots account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the TwitterShots actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with TwitterShots during the call or after it?

Both. Your agent can fetch post content and check credits while the caller is on the line, and it can send screenshots by text message during or after the call.

What do I need to connect TwitterShots?

You need a TwitterShots account with an API key. Copy the key from the tool's settings, then add it in the AgentCalls dashboard under Tools. Your agent can then use the connected actions.

Which AgentCalls plan includes this integration?

Integrations, including TwitterShots, are included from the Growth plan upward.

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Put your agent to work with TwitterShots.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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