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Check TikTok Ads campaigns, balances and creatives by phone, in English and Arabic.

Connect TikTok Ads and your agent can answer questions about your advertisers, campaigns, ad groups, ads and balances while a customer or your team is on the line. It can check account balances and billing, look up the status of a campaign or ad, and confirm whether a creative is already in use. Connect it once from the AgentCalls dashboard, and your agent works with the same tool access you give it, nothing more.

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What your agent can do with TikTok Ads

  • Look up advertiser accounts, campaigns, ad groups and ads by name during a call
  • Check account balance, billing status and recent transactions
  • Confirm whether an image or video file name is already used in an advertiser account
  • Read the status of ads, including any Smart+ ad review decision
  • Check whether a TikTok Shop is available for GMV Max campaigns

TikTok Ads exposes 399 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Balance check before a budget call

  1. Caller

    Hi, this is Dana from Brightwave Skincare. Can you tell me what's left in our TikTok Ads balance?

  2. Agent

    Sure, Dana. Your Brightwave advertiser account has 1,840 dollars remaining as of this morning. The spring campaign has used about 60 percent of its budget.

  3. Caller

    Good. Can you tell me if the summer creative video is already uploaded?

  4. Agent

    It is. The file summer_reel_v2.mp4 is already in the account, so you can reuse it without uploading again.

Campaign status for a returning customer

  1. Caller

    Hello, I'm calling about the ad that was supposed to start on Monday. Is it live yet?

  2. Agent

    Let me check. The ad group Weekend Bundles is active, but the ad Bundle Offer 3 is still in review and hasn't started serving yet.

  3. Caller

    Okay, when will the review finish?

  4. Agent

    TikTok usually completes reviews within 24 hours. I can't speed that up, but I'll note your question for the team and they'll follow up tomorrow morning.

Outbound follow-up on a paused campaign

  1. Agent

    Hi Marcus, this is the AgentCalls assistant calling for Northline Fitness. Your holiday campaign was paused on Friday. Do you want to review it before we restart?

  2. Caller

    Yes, I thought we'd paused it on purpose. Can you check the budget first?

  3. Agent

    The campaign has 420 dollars left in its budget and the audience is still set to ages 25 to 44 in Chicago. Would you like me to note a restart for Monday at 9 a.m.?

  4. Caller

    Yes, please do that.

How to connect TikTok Ads

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect TikTok Ads

    From Integrations in the dashboard, choose TikTok Ads and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the TikTok Ads actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after?

Both. Your agent can look up accounts, campaigns, ads and balances while the call is live. It can also be used for follow-up calls that run after an earlier conversation.

What do I need to connect TikTok Ads?

You need an account with TikTok Ads and the right access to the advertiser accounts you want the agent to use. Sign in to TikTok from the AgentCalls dashboard with one click.

Which plan includes this integration?

Integrations, including TikTok Ads, are included from the Growth plan.

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Put your agent to work with TikTok Ads.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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