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Let your agent check affiliate sales and commissions during the call.

Tapfiliate tracks your affiliate and referral program. Connect your Tapfiliate account to AgentCalls and your agent can look up affiliates, review commissions and check payments while it talks to a customer or partner. It can answer questions about a referral or its status without anyone opening a dashboard. Your team stays in control of what is changed in Tapfiliate.

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What your agent can do with Tapfiliate

  • Look up an affiliate and their profile by name or ID during a call
  • Check commission records and their status for a partner
  • Review recent payments made to an affiliate
  • Confirm a payment's details and date when a partner calls to ask
  • Find affiliates who joined your program and answer onboarding questions

Tapfiliate exposes 40 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Partner asks about a missing commission

  1. Caller

    Hi, this is Dana Price. I referred two customers last month and I don't see my commission yet.

  2. Agent

    Thanks for calling, Dana. Let me check your account. I can see two commissions from last month, both currently pending approval.

  3. Caller

    When will they be paid?

  4. Agent

    Pending commissions are paid in the next payout run after approval, usually within ten business days of the month closing. I have noted your question for the team.

Customer asks for the status of a referral payout

  1. Caller

    Hello, I'm calling about my payout from March. Has it gone out?

  2. Agent

    Yes, Marcus. A payment of 240 dollars was sent on March 14 to your bank account on file. Would you like the payment reference?

  3. Caller

    Yes, please. And can you tell me how many sales it covers?

  4. Agent

    The reference is PAY-20391. It covers six approved commissions from February.

Outbound check-in with a new affiliate

  1. Agent

    Hi, may I speak with Lena Ortiz? This is the partner team calling about your new affiliate account.

  2. Caller

    Yes, this is Lena.

  3. Agent

    Thanks, Lena. I can see your account was approved yesterday. You have not made any referrals yet. Would you like help getting your tracking link set up?

  4. Caller

    Yes, that would help.

How to connect Tapfiliate

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Tapfiliate

    From Integrations in the dashboard, choose Tapfiliate and enter the connection details from your Tapfiliate account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Tapfiliate actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up affiliates, commissions and payments while a call is live, and it can note follow-up items for your team after the call.

What do I need to connect Tapfiliate?

A Tapfiliate account with access to its settings. Sign in to the AgentCalls dashboard, open Tools, and enter your Tapfiliate credentials from the Tapfiliate settings page.

Which plan includes Tapfiliate?

Tool integrations, including Tapfiliate, are included from the Growth plan.

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Put your agent to work with Tapfiliate.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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