Inbound status check from a research partner
- Caller
Hi, I'm calling about the single-cell run we submitted last Tuesday for the Kessler lab. Is it finished yet?
- Agent
Let me check that for you. Can you give me the project name or the reference number from the confirmation email?
- Caller
It's project KL-0412.
- Agent
Thanks. Project KL-0412 finished processing this morning. The clustering step is complete and the results are ready for your team to review.
- Caller
Great, that's exactly what we needed. Thank you.