Inbound status check from a client
- Caller
Hi, my customer portal has been slow since this morning. Is anything wrong with your backend?
- Agent
I can check that now. Can I have the name of the project or the account email you signed up with?
- Caller
It's Northside Clinic, the account is ops@northsideclinic.co.uk.
- Agent
Thanks. The database is healthy and the Edge Function ran without errors at 9:12. Recent logs show a spike in requests around 8:50, which matches what you saw. I've added a note to your ticket so the team can follow up.